My wife and daughter spent 4 nights in this awful place this week - NEVER AGAIN!! Please avoid this terrible hotel. It's difficult to know where to start but here goes ... Despite temperatures hitting 30 degrees, there is no air con and no way to cool the room - a bar of chocolate left for half an hour turned to liquid and the conditions were surely illegal!? The free continental breakfast was simply disgusting - they took photographs of the mouldy bread (not a one off but every morning)! just unbelievable!! The 'view' was a brick wall - again you would have to see the photographs to believe it. Cigarette burns on the bed, lights that do not work. A television that you can't turn off the subtitiles! In short this hotel must be similar to spending 4 days hard labour in a third world prison camp! This 'family run hotel' has no idea whatsoever how to run a business and I cannot express how angry I am that my wife & daughter suffered these terrible conditions for a week! I write this help to others avoid the suffering and potential health hazard!
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- Also Known As:
- West Cromwell London
- Hotel West Cromwell
- West Cromwell Hotel London, England