Firstly I read most reviews on here before booking this hotel, as a lot of people said the rooms are ALOT smaller than the pictures show. The bathrooms in particular are ridiculously small!
The TV in the Delux room we had was a 15" old fashion TV, the living room area was very very cold!
The worst part of our stay was that we has a busy day in Londom, so decided to order room service! We ordered 2 'freshly made' pizzas, we were without doubt served a shop bought pizza which didn't even have the same ingredients as on the menu. Also to top it off it wasn't even cooked, when we complained they didn't deny this and just took it off the bill!
So disappointing, thank god we didn't pay full price!!