Where to start?
-Small sized room.
-Dirty and non functional bath ventilation full of grey dust! Ughhh!
-Reception staff...Please smile its not difficult!!!
-reservation staff...when you receive an e-mail about twin beds then make sure that the front desk is informed!
-Old fashioned windows with no sound proof at all, shaking with the wind. You can’t sleep!
-Did you ever think that guests should not have to move the hotel furnishing to find a plug?
- Wi-Fi... Ok there is a trying to offer 30 minute free internet per room per day!!! Most probably you people are not aware of the information age we are living at the moment. Cause 30 minutes per room per day is a joke. Did you ever think that two people or more in a room might have more than one device that need to be connected? With this system... I suppose not. Not to mention that the wifi was not working at all the first day of our arrival!
- I would rather sleep in a bed with no duvet than a bed with a duvet full of stains that i don't want to imagine where they were coming from. Please throw those things away or wash them properly. This yellow thing on the bed is disgusting.
-Make sure that people are not running on the hotel corridors. Beds are shaking! Seriously!
-Breakfast...sorry no comments as we did not try it, an illy cafe round the corner offers much better coffee quality in much better price for sure.
Ok the good things now…
The house keeping entered the room on a daily basis. We do not know if this was scheduled or because we have the “please make up my room” sign hanging on the door handle every morning. The towels were replaced daily, the hair shampoo and the body lotion too. All in all the room was well cleaned except this ugly, stained and dirty yellow bed cover.
To concluded I believe that there are better hotels out there at this cost. This is London we are talking about.
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- Also Known As:
- Royal Eagle London
- Hotel Royal Eagle
- Royal Eagle Hotel London, England