This hotel should be avoided at all cost, particuarly if you can't see the funny side. I stayed for two nights and the problems were endless. No room had no curtains, no television, no hairdryer, a hole in the wall where the extractor fan once was, the window didnt open, there was only one cup in the room which was bizarre because it was a double. The icing on the cake was breakfast........the 'continental' breakfast was a pile of cold croissants with a jug of 'help yourself' milk. No juice and no tea only coffee. Followed by toast. Then came the smell of eggs which I presumed was eggs being cooked. I was wrong the ceiling started pouring filthy water from a cavity in the dining room next to the croissants. An ocurrence which I expect was daily judging by the response of the staff. Filthy. On the plus side the staff were helpful, and the room was cleaned and sheets changed the day after we arrived. Not for the faint hearted, but rather funny really, if you dont mind using a blanket as a curtain. If your not a snob, its cheap and fine as a basic base.

I stayed at the Whiteleaf for a week. I was desperate for cheap accomodation and as such didnt check any reviews or look around as much as i should have. Upon entering my room i was shocked at the standard. It was not much better than a janitors closet - Curtain ripped and falling off window, severely damaged sink, holes on wall, dodgy door lock and graffiti in the cupboard. I put up with it for a few days until i woke up covered from my feet to my neck in red bites and welts. I had noticed a few brown-reddish coloured bugs near the bed a day before but had assumed they were harmless and had come in through the window. A little research and i discovered they were bed bugs! Several bites on my feet and elbows got badly infected. I kicked up a huge stink and they offered to spray the room. I reluctantly stayed in the room for one more night. In the morning i found a half eaten mouldy hamburger and chips in a take-away tray under the sink! I demanded a refund but was told it couldnt be done under any circumstance. They gave me a bigger room with an ensuite for the remainder of my stay. Only problem was the shower didnt work and there was a rear door that was rusted and water damaged with a huge hole. This let in water and freezing cold air at night.
In summary - my worst hotel experience ever. Go easy on the weedy scottish guy with glasses. He is just an unwilling participant and does try his best. I am considering reporting the manager to the authorities. Believe all you read in these reviews. The 5 out of 5 ratings are clearly planted by management!

Walked in two nights ago looking for a room. Stayed in room 304.

Walked out the next day literally covered in the biggest bites ever. My back and arms are one big red welt.
Do not stay here. The disgusting conditions of the room were nothing compared to the bed bugs.

This is the most disgusting hotel I have ever stayed in.
The moment I came to this hotel, there was a woman standing outside complaining about this hotel and warning us about the hotel. She was telling us about how the service is bad, and that it was dirty. I wish we had listened to her... because I wouldnt have stayed in this INSECT INFESTED HOTEL.

The door wouldn't lock properly, I honestly thought I was going to get murdered in this ghetto hotel. It was something out of a horror movie I swear. The showers were so DIRTY the shower curtain looked like it hasnt been washed or changed in years. There was no shampoo or soap provided to even wash the BUGS off from sleeping on the beds. No towels were provided. We had to ask from downstairs.. and the towels looked FILTHY when we finally got them.

The TV and hairdryer wasn't working. We had to go downstairs to ask one of the staff to fix it. He told me that he wasnt able to fix the TV and he couldnt find another hair dryer for us. [--]! He didn't even try to fix or find anything..he was just pretending to. The walls were covered in WERID STAINS AND BLOOD STAINS. The wall paper was peeling off. The carpet looks like it hasnt been cleaned in years.

The bed was filthy! The sheets were full of CIGARETTE HOLES and BLOOD STAINS and other SUSPICIOUS STAINS. I couldnt even sleep that night.. I felt SO ITCHY. I was scratching ALL night!!! I woke up to blood stains on my sheets because of the bugs biting me. I honestly thought the itching was just my imagination. But about a couple days later when I left London.. I started gettng ITCHY HIVE-LIKE BUMPS on my arms, back and legs. I went to the doctors and they told me I had the case of SCABIES! DISGUSTING!!! I honestly blame this hotel because while I was vacationing.. I didnt stay anywhere dirty just there. Now I have gone through 3 treatments to kill the scabies but they still are alive. I am currently going to do another treatment. Please I am warning you... DO NOT STAY HERE!!! It was like something out of a horror movie.. It was cheap I admit and it is a very good location. but if you do not want SCABIES then do not stay here! it made my vacation in london NOT enjoyable.