My husband and I stayed here for an overnight stay, eating here for dinner and using the spa.
The hotel is perfect, modern and contemporary. We found this hotel thought Secret Escapes and bagged ourselves a bargain. £149- Double Executive Room, breakfast and dinner (drinks not included). When we arrived at the hotel the room we stayed in is usually £500 per night!
The hotel is within minutes walk to Westfield shopping centre, tube and train stations. However it's off a little side road, so there is no noise to be heard.
The hotel itself is perfect, beds and pillows are the comfiest I have ever slept in. Our room was spacious, clean and tidy, everything you would expect and more.
The spa was a real treat, with use of cotton pads/buds, hair dryers and GHD straightners when your have finished. The sauna/steam etc all facilities were lovely! Low relaxing lighting in there too which is nice.
We had dinner on the night of our stay, presented well and tasty. Only negative about this was the downstairs lounge bar was playing rap/ chart music as we were eating dinner. I didn't like this as it gave a completely different atmosphere. They should have had relaxing chill out music on or something. Then when everybody has finished then to put something a little more upbeat on. But the music did start to get on my nerves, however it did not spoil our evening.
Breakfast was good, cereals, pastries fruit etc. everything you need to feel full before the day ahead!
Overall a great place to stay and I would definitely come back, staff were so friendly and even checked us in early. The next day after check out, the lady at reception offered for us to keep our luggage at the hotel save carrying it around. This was very helpful and a great little touch.
Overall, location brilliant, staff great, sleeping amazing, food very nice!
Any questions just ask!
Thanks K west!
Will definitely be back!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for such a heart felt review! I am glad you enjoyed your stay, particularly the Spa and we are delighted that you called your stay perfect! I am however sorry that you did not enjoy the music from our DJ. He plays from 10pm on Friday and Saturday nights in our K Lounge bar, but I do take your feedback on board re the style of music played at that time, and we will be more aware of our diners in future. We do look forward to welcoming you back again soon…
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.