We arrived early to ensure that we would get a full day of activities. Hotel management was lazy and struggled with the simplest paperwork, and it took almost an hour to check-in.
Once inside the room, we almost turned back immediately, smell of mould, dampness and questionable overall cleanliness. As we were only meant to stay for a day or two, we said 'what the heck, let's give it ago, we won't be here much anyway". Boy did we regret this decision!
Arriving back to the room late at night, we hear a dripping noise from the ceiling, water dripping down our bed. The entire ceiling was wet and at 4am we had to evacuate to a nearby hotel.
The worse bit came later, an unapologetic hotel manager ordered a plumber to take care of this and offered us a new room. We decided it was not worth the effort, as we, despite being out looking for a new hotel room 4 in the morning, actually managed to find a reasonably priced and infinitely more accommodating alternative.
Still, three days after we discovered that despite promising not to charge us for the room, he had done just that, citing that he thought that we had stayed there anyway (note that this is with water pouring down a bed).
I would not wish my worse enemy this experience, and hence my WARNING!
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- Also Known As:
- Kensington Park Apartments London, England