I booked this hotel for two nights, having stayed here many times in the past few years. I arrived at 10pm, alone (female) after a 5 hour trip to be told the hotel was overbooked and they did not have a room for me. This was despite me having booked a month previously directly with the hotel and having paid in advance.
After much argument, the manager arrived and patronisingly told me he was moving me to, and I quote, a '6 star hotel in Knightsbridge' - but I didn't want to be in Knightsbridge, as I had to be in Canary Wharf for 8am. The end result - they sent me by taxi to their other hotel - the Courthouse in Carnaby Street - telling me to get them to pay for the taxi at the other end. Avoid the Washington Mayfair at all costs - the sister hotel was poor - no apology, no upgrade, nothing! This place has gone totally downhill!
- Official Description (provided by the hotel):
- The central Mayfair location speaks for itself with Piccadilly minutes from the front door, Hyde Park and St James Parks less than 10 minutes away and the Bond Street shops and theatres of the West End within walking distance. Constructed in 1913,The Washington Mayfair's decor has echos of its Art Deco heritage while the upgraded rooms offer new air conditioning, sleek new bathrooms with power showers and well equipped accommodation. Rooms are of a good size, especially for central London and decorated in warm and welcoming earth tones. Free WiFi, fluffy bathrobes, deluxe toiletries, hairdryers, laptop safe, complimentary tea and coffee making facilities are provided as standard. In house valet service or iron & ironing board available on request. 24 Hour Room Service and a relaxed and welcoming Bar Lounge and Restaurant. ... more less
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- Also Known As:
- Washington Mayfair London
- Hotel Washington Mayfair
- Washington Mayfair Hotel London, England