My wife and I and our 13yr old son stayed here for four nights a couple of weeks before Christmas. The hotel is in a great location within easy walking distance of either Green Park tube station or Oxford St which is a 15-20 min walk.
We stayed in a suite which was very well maintained and very clean. The bed was very comfortable and we both slept well. The staff made up a separate bed for our son and he was very comfortable. Overall the suite was big enough for the three of us and our son was quite please to see that they supplied the use of a Nintendo Wii.
The hotel is of a high standard and we had great service. Breakfast was fine although we had a couple of language issues with some of the staff as English was not their first language, as well as a couple of quality issues. However the Food and Beverages manager was very happy to listen to any complaints and suggestions and overall gave the impression that they would strive to fix any problems.
The bar area was lovely and the staff were very friendly and helpful, it was nice to have the piano being played and we had a nice bar lunch here on our final day. We did not eat an evening meal in the hotel restaurant.
We really enjoyed our stay at this hotel and although toward the upper end of the market it was not too stuffy and we felt very comfortable here. We will hopefully be back later in the year.