My daughter and I stayed here last year while visiting London for a theatre trip. It was so good that we went back with all the family, including our three year old Grandson, to see the Lion King and the Snowman just before Christmas this year.
We weren't disappointed, from the excellent Concierge service on arrival and departure to the lovely friendly Reception and Restaurant staff, even my old fella couldn't fault it!
The rooms are spotlessly clean and beautifully decorated, the Restaurant has Leopard print curtain backing and carpet (an instant attraction for me!) and all food experienced was excellent. At the time of our stay breakfast was included in the price, my only sorrow was that I didn't have time to have one of the hotel's superb afternoon teas.
Our Grandson received a wrapped present mysteriously left in the room from Father Christmas, with his name on it. What a lovely touch!
This is without doubt an excellent hotel in an extremely convenient location - a short walk to the tube, bus and Hyde Park, where we were able to walk to the Winter Wonderland and Markets.
It is also very easy to get to theatre land from here, or in the other direction Harrods etc.
We will be back - can't wait!