We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Chesterfield Mayfair: Traveler Reviews

4.0 of 5
35 Charles Street | Mayfair, London W1J 5EB, England (Mayfair / St James's / Piccadilly / Green Park )
Hotel website
Hotel amenities
Special Offer
Mayfair Weekends
The Chesterfield Mayfair
Ranked #5 of 1,081 hotels in London
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Booking.com Travelocity Priceline.com
and 6 more sites!
Traveler Reviews
Room Prices
Write a Review

1,318 reviews from our community

Traveler rating
    1,055
    196
    35
    19
    13
See reviews for
Families
183
 
Couples
571
 
Solo
82
 
Business
174
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Cape Town
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
“my favourite London hotel”
5 of 5 stars Reviewed November 15, 2012

When one talks about good hotels in London there has to be a mention of value-for-money. There are certainly better hotels with larger rooms and bathrooms than the Chesterfield but in London this comes at an exhorbitant price. The Chesterfield has achieved the ideal balance of price/value.
The rooms are not large but they are adequite and very nicely appointed. the staff are exceptionally helpful and friendly and I always get recognised as a repeat guest. If you arrive early on an overnight flight they will do all they can to get you into a room. The breakfast is outstanding and the restuarant very good for lunch or dinner.
Location in Mayfair could not be better - Hyde Park nearby for walks/runs, Sheperds Market restuarants just around the corner, Oxford/Regent st shopping in walking distance. The immediate neighbourhood is quiet and you do not hear traffic or sirens.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Mark W about The Chesterfield Mayfair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oraggett, General Manager at The Chesterfield Mayfair, responded to this review
November 28, 2012
Dear Guest,

Thank you for taking the time to write your brilliant review from your recent stay with us.

I am thrilled to read that you had an exceptional stay and I am pleased that you feel we have achieved the ideal balance of price and value.

I will be sharing your kind comments with my team about their helpful and friendly service, and I know how pleased everybody will be to hear that their efforts to deliver an exceptional experience have been appreciated.

I look forward to welcoming you back to The Chesterfield Mayfair Hotel again in the near future.

Kind regards,

Oliver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Essex
1 review
1 helpful vote 1 helpful vote
“Afternoon Tea..”
5 of 5 stars Reviewed November 12, 2012

I've not felt compelled to write a review of any hotel or restaurant before however i had such a lovely experience at The Chesterfield i wanted to share a positive review of this.

For my first Afternoon Tea i was very impressed, with 3 other friends (two birthdays..) we were treated to a tasty and very filling array of cakes, sandwiches and tea. We were offered refills and staff made sure we had full plates at all times.. The staff were fantastic, not too attentive where we couldn't relax but there when needed which was perfect. I asked our waitress if there was anything she could do for the birthday girls and without hesitation said she would sort something out no problem, 4 staff then bought over a plate for each with Happy Birthday swirled in choc sauce, cupcake and candle and sang happy birthday..lovely added extra :-) Needless to say i am booking up again to take my mum and sisters.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Simone D about The Chesterfield Mayfair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oraggett, General Manager at The Chesterfield Mayfair, responded to this review
November 15, 2012
Dear Guest,

Thank you for your wonderful feedback from your recent afternoon with us.

I’m delighted to hear that you enjoyed your Afternoon Tea stay at The Chesterfield Mayfair. I am happy that the special birthday plates were so appreciated; we feel that small gestures go a long way.

I will be sharing your kind comments with my team, and I know how pleased everyone will be to hear that their efforts to deliver a special experience have been appreciated. I will also be sure to pass on your comments to our Executive Chef and his team about the cakes and sandwiches you so enjoyed.

I look forward to welcoming you back again in the near future together with your Mum and sisters.

Kind regards,

Oliver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
“Old world charm”
5 of 5 stars Reviewed November 10, 2012

Stayed here last night on a business trip and was delighted to find myself in such a charming, traditional, comfortable hotel. The staff were all extremely friendly and courteous. The location in central London is particularly good and although I work in London everyday I was struck by the beauty of the surrounding area and royal parks - this is quintessential London. I would definitely stay here again.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by yogini23 for London
Ask yogini23 about The Chesterfield Mayfair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oraggett, General Manager at The Chesterfield Mayfair, responded to this review
November 15, 2012
Dear Guest,

Thank you for your feedback from your recent stay with us.

I am delighted to read that had such a great business trip stay with us and I am pleased that you our quintessential London hotel and location was so appealing. I am sure your description about he surrounding beautiful Royal Parks will be appreciated by your fellow travellers.

I will also be sharing your kind comments with my team, and I know how pleased everyone will be to hear that their efforts to deliver an exceptional experience have been appreciated.

I look forward to welcoming you back in the near future

Kind regards,

Oliver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
“Wonderful Hotel”
5 of 5 stars Reviewed November 9, 2012 via mobile

We stayed here for 6 nights and we would definitely return. This was the first time at Chesterfield Mayfair and certainly will be our future " London Hotel" as the staff, the service and overall quality is excellent.
The location is wonderful, plenty of restaurants are close by the hotel, some very famous ones ( Hakkasan Mayfair, Cecconi's Mayfair, Sketch,The Guinea). Only a short walk through Green Park to Buckinghan Palace and five minutes from Green Park tube station.
The staff were very friendly and helpful, especially Peter who sent our books to Brazil ( the box arrived in last then a week!!)The brazilian housekeeper ( Cristiana ) was very cheerful and eager to help us and the rooms were very clean.
The room ( a junior suite) was exactly the one that I told my agent to try to book!! ( I saw pictures of the rooms on the website - www.redcarnation.com) It was a good size , bright and clear, very comfortable with a lovely "decor" and the bathroom has a jacuzzi and a shower, that was very perfect.
The breakfast was part of the package rate and we can have it in our room without any tax until 11:00 am. We had an afternoon tea and it was very nice too, served with english grace and charm.
We had the most lovely stay, thank you for all, and we will be back next year!!

Stayed October 2012, traveled with family
Was this review helpful? Yes
Ask B e F S about The Chesterfield Mayfair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oraggett, General Manager at The Chesterfield Mayfair, responded to this review
November 15, 2012
Dear Guest,

Thank you for taking the time to write such a lovely review from your stay with us.

I am thrilled to read that you all had an exceptional stay with us and the beautiful suite was exactly as you were experiencing.

I will be sharing your kind comments with my team, in particular Peter and Christine, about their service and I know how pleased everyone will be to hear that their efforts to deliver an exceptional experience.

Thank you for your great description of our surrounding areas and highlighting what a brilliant location we have, I am sure your fellow travellers will appreciate your feedback.

I look forward to welcoming you back to The Chesterfield Mayfair, your London home, again in the near future.

Kind regards,

Oliver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Lovely weekend break!”
4 of 5 stars Reviewed November 9, 2012

Booked this hotel and tickets to Stomp for my partners birthday in september. Staf were excellent, very attentive, nice rooms which didn't conform to the normal boring chain hotels. The buffet breakfast was good, although we've had better cooked fare! Thoroughly enjoyed our stay and would recommend the hotel to others.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask lmu262 about The Chesterfield Mayfair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oraggett, General Manager at The Chesterfield Mayfair, responded to this review
November 15, 2012
Dear Guest,

I appreciate the time you have taken to write your review and thank you for doing so.

I am pleased to read that you enjoyed your stay and we are thrilled that you chose The Chesterfield Mayfair to celebrate your partner’s birthday.

It is always good to receive such positive feedback from our guests and I will be sure to pass your lovely comments on to all our staff members. I will also be sure to pass on your comments to our Executive Chef and his team about the excellent quality of the food at the breakfast buffet.

I look forward to welcoming you back again in the near future.

Kind regards,

Oliver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
The Chesterfield Mayfair
Enter dates 1 night 2 nights
 
The Montague on The Gardens
Great value on a similar hotel
London, England
4.5 of 5 stars 1,568 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in London
Trendy
Plaza on the River - Club and Residence
Plaza on the River - Club and Re... 4.5 of 5 stars 605 reviews
Luxury
Hilton London Tower Bridge
Hilton London Tower Bridge 4.5 of 5 stars 1,721 reviews
Good for business
Hoxton Hotel
Hoxton Hotel 4.5 of 5 stars 2,534 reviews
Near the beach
base2stay Kensington
base2stay Kensington 4.5 of 5 stars 1,806 reviews
Show Prices ABS:HotelCheckRates-d577593?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d614236?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d621785?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d189735?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these London hotels
Hotel 41 5.0 of 5 stars 1,110 reviews The Montague on The Gardens 4.5 of 5 stars 1,568 reviews Sofitel London St James 4.5 of 5 stars 1,811 reviews Apex London Wall Hotel 4.5 of 5 stars 655 reviews
Show Prices ABS:HotelCheckRates-d188961?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d192036?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d236350?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1507196?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 1,081 hotels in London, ranked by popularity

Been to The Chesterfield Mayfair? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about The Chesterfield Mayfair

Also Known As:
The Chesterfield Mayfair Hotel London
The Chesterfield Mayfair Hotel
Chesterfield Mayfair Hotel
Chesterfield Mayfair London
Chesterfield Mayfair
The Chesterfield Mayfair London, England
Address: 35 Charles Street | Mayfair, London W1J 5EB, England
Phone Number:
Region: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Amenities:
Bar/Lounge Business Center Free High-Speed Internet Pets Allowed Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#5 Luxury Hotels in London
#6 Family Hotels in London
#8 Business Hotels in London
#13 Romantic Hotels in London
Price Range: $$$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Awarded "Best in Class" 2010 in the AA Inspectors’ Choice Awards, The Chesterfield Mayfair continues to be celebrated for its style, comfort, and exalted levels of personal service and is Mayfair’s only hotel to receive this prestigious award in 2010. Discreetly tucked away near Berkeley Square and a mere stone's throw from Green Park Tube station, the quiet, calm and efficient service blended with supreme comfort characterize this deluxe four-star hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline, Splendia, Cheap Tickets, Olotels, Otel, Agoda and HotelsClick so you can book your The Chesterfield Mayfair reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The Chesterfield Mayfair, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
The Chesterfield Mayfair
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices