Citadines is a well known brand of extended stay hotels, if your French. Their rooms come at TWO price points. If you pay in advance a none refundable rate, its affordabe. HOWEVER, if you want the right to reserve, not pay till after you've used the room, and have the option of cancelling, then its about twice as much. So while most folks here paid 150 pounds a night, I paid only 75. The cheap fair is ONLY available via THEIR OWN web site.
The location of this hotel is STELLER. Its a 2 minute walk to the Holburn station (one stop away from the 1/2 price ticket booth at Leiscter square for you theater addicts), and there's a FULL sized grocery store (Sainsbury's) right next door to the station. There are also a full selection of resturants, including two take out sushi joints, a macdonalds and a krispy kreme for homesick Americans, a bunch of sandwhich shops, pubs, pizza, and a really tasty french takeout bakery type place. About a 5 minute walk away (in either direction) are post offices, and for those who don't know, in the UK post offices generally include money exchanges that do NOT charge horrible fees. Banks won't do it for you unless you've got an account with them.
I've been here 24 hours and am writing from the hotel room. I'm in one of the studio apartments. By UK standards, the room is very roomy, its normal size for the U.S. The interior design is highly Ikea / institutional, but very functional. In fact it reminds me of a really nice dorm room WITH a tiny kitchen. The room includes a desk, a 42" flat screen TV with ALL the british cable channels, 2 chairs, a couch that converts to pull out bed (and is as comforable as those things usually are), and a table upon which has a hardwire modem on it (they provide the wire).
Two small complaints. Firstly, there's an overall shortage of electric plugs, so much so that the desk for your laptop does not have a free plug for it, forcing me to unplug a lamp. There's another single plug by the bed, so I could recharge my cell, but I've had to use the plug in the kitchen for my handheld. Secondly, the bed came with one light blanket, and I found myself calling down late at night for more. Between the call, and the delivery, was more than a 1/2 hour, I know this for sure because a full TV show passed. So, you might want to ask for the extra blankets well before you head to sleep. However, the place is very clean, and fairly functional, and I have yet to hear a peep from any the ajoining rooms.
The aforementioned kitchen is small but well appointed. It has with a micro, an eletric kettle, a toaster, a stove, 2 of every dish, cup, ect, a small sauce pan and medium size soup pan, but no fry pan; there are also some cooking tools, etc.
The bathroom is relatively roomy for a hotel, and VERY clean. I'm on the top floor, and the water pressure is a bit wonky. During my shower, I was aware of every time someone below me turned on their tap or flushed a toilet, because there were tempreture variations... not so much that it was problematic but enough so that I was aware. The water pressure however stayed constant throughout.
During the last 24hours, there have been internet issues at the hotel. I've no way of knowing if this is a contant. It's truely free, which is a nice change in a country where they advertise internet, you get there find its for a 'small' fee, and the fee works out as actually more expensive than your rate back home. Last night they had to reboot the servers, and this morning it was so slow that it took a full 3 minutes to load a basic web page. I called down, and after 2 reboots its finally come back up to speed.
On the issue of customer service, this is a French chain. No offense to the French but their concept of customer service can be something of a slap in the face to Americans, and even worse if you're Japanse. When you call the front desk, expect for it to ring for a while before someone decides that, "oh yah, I'm the only one down here and no one else seems to be answering it, so I should think about picking up since that is part of what I'm getting paid to do.. but maybe if I wait a little more someone else will do it.... oh, guess no... ok if you force me, Hello." Seriously, having spent a bunch of time traveling in France, its a lax attitude you just need to get used to. They eventually do everything you asked them to do and it fairly well, and 1/2 the time that service includes a smile, but its never done in a rush.
- Official Description (provided by the hotel):
- Located just a short walk from Covent Garden and close to the financial and business district, Citadines Prestige Holborn-Covent Garden London is surrounded by traditional pubs, international restaurants, art galleries and churches. At Covent Garden, visit the converted 19th-century fruit and vegetable market, the London Transport Museum and the famous Royal Opera House. ... more less
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- Also Known As:
- Citadines Prestige Holborn - Covent Garden Hotel London
- Citadines Holborn-Covent Garden London England
- Citadines Holborn Covent Garden Hotel