The communal rooms were warm, welcoming and well-appointed, and the staff were polite, friendly and always willing and eager to help.The attention to detail was evident throughout my stay, and I loved the home-made cookies delivered to my room on my arrival. The first room in which I stayed (a single) was comfortable, but very small. However, due to an issue with the shower (to which the staff responded quickly and efficiently), I was moved to another single room, which had a different layout, more space and was more comfortable. The bathrooms were modern and clean and and even though I had a room facing the street, it was very quiet
I loved my stay here and would definitely recommend it
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for your lovely comments following your stay with us.
I was sorry to read that you had an issue with the shower in your room; however I am pleased that the staff were able to find you another suitable room quickly and efficiently.
I am delighted to read that you found the communal rooms to be warm, welcoming and well appointed. We aim to create a comfortable home from home feeling and I am glad that we have been able to provide this.
We are very proud of our staff at The Montague and it is always pleasing to receive such kind comments as yours. We constantly strive to exceed our guest’s expectations of service and it is always satisfying to hear that these efforts are noticed.
Thank you for your kind recommendation to others and I hope that we will have the opportunity of welcoming you back to the hotel soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.