my partner and I stayed here for 3 nights recently we were totally blown away by the staff and the service they provide. we have never felt so cared for in a hotel before.
nothing was too much trouble . I was unwell and all efforts were made to help me get up and about quickly including helping to find a doctor. We enjoyed our meal in the bistro and they also went out of their way to accommodate my fussy eating request!!
noting my partners birthday and our first year wedding anniversary was so special to us as a gay couple. ( married in NYC) last year.
Yes the rooms are small but so fantastically appointed I cannot imagine there is anything you could want that's not provided.
We were thrilled with our experience and will stay nowhere else in London in future.

It wasn't immediately obvious to me why the Montague was ranked so high. Their strengths are obvious enough: the location on Russell Square is fantastic, the staff is both extremely friendly and very professional, the period building is lovely, and even the finish of the decorations where most hotels let you down tells the story of people who really know and love their business. So far so good. But then there are other things that should bring the points down. For one thing, my single room was so tiny that the double bed barely fit in. Moreover, the decor was like some turquoise imitation rococo more fitting for a hospitality establishment of another kind. The same overdone sense of recreated (rather than renovated) style is repeated in the lobby and other common rooms. But miraculously the Montague pulls it off. So what should be a flaw, isn't. The Montague is a very good hotel, there is no doubt about that, but in addition it has a sense of humour. The room isn't tiny after all, but 'romantic'. The turquoise turns out to be 'fun' rather than tasteless. And I have never seen "do not disturb" traffic lights that you can operate from your bedside! Highly recommended to anyone tired of standardised corporate monotony.

My husband I spent our second stay at the Montague over the Thanksgiving (USA) week. It was our second visit to the Montague and we were in room 318, which was street facing but we weren't bothered by any street noise. The hotel is lovely, the room was cozy and very comfortable, and the location is perfect for our interests. But the very best thing about the Montague is the staff. I can't say enough about their attentiveness, service, and friendliness. They go out of their way to make sure you have what you need when you need it - be it an umbrella, a taxi, turn down service, or a glass (or two...) of wine! We have stayed in different hotels all over London, but finally we have found our home away from home - the Montague.

We stayed three nights at the Montague. The Hotel is decorated with classic old European style. Very warm and beautifull. The rooms are cozy, decorated and clean. We enjoyed very much from the staff which were welcoming and effective. Only 5 minutes walking from Russel Sq. station. Definitely one of the best boutique hotels in London.