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“Exceptionally welcoming and comfortable.” 5 of 5 stars
Review of The Montague on The Gardens

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The Montague on The Gardens
4.0 of 5 Hotel   |   15 Montague Street, Bloomsbury, London WC1B 5BJ, England (Bloomsbury / Holborn)   |  
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Hotel amenities
Special Offer
Free Breakfast
Ranked #11 of 1,073 hotels in London
Manchester UK
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Exceptionally welcoming and comfortable.”
5 of 5 stars Reviewed November 14, 2012

This is an excellent hotel which offers guests an exceptionally warm welcome and provides an impressive degree of comfort. Everyone associated with the hotel appears genuinely proud…justifiably so…of what it has to offer and does everything possible to make you feel welcome and valued. This alone goes a long way to make for an extremely enjoyable stay.
The location is excellent. Even though you are literally just round the corner from The British Museum and only a short walk from all the bustle of Trafalgar Square, the overriding ambience is one of calm and tranquillity. It’s a very traditional hotel in the best sense of the word and just the sort of place it feels good to get back to at the end of a busy day’s sight seeing.
The hotel’s facilities are excellent. It has comfortable sitting areas, a great bar and a heated terrace should you want to take the air without going too far. There is a bistro attached to the hotel; we ate there a couple of times and on both occasions the food and wine were excellent. Our room was not particularly large but very comfortable and luxurious enough for anyone’s tastes.
You would go a long way to find a more welcoming hotel anywhere and it’s certainly one we’ll be staying in again.

Room Tip: All rooms seem luxurious and comfortable but when it comes to size I suspect you get what you pay fo...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontagueLondon, General Manager at The Montague on The Gardens, responded to this review, November 16, 2012
Dear guest,

Thank you for your complimentary review regarding your stay at the Montague on the Gardens.

Here at the Montague, we aim to provide our guests with a stay that is both comfortable and memorable. It pleases me to know that we were able to provide this for you. I am also delighted to read that you were able to enjoy our facilities including the bar, heated (cigar) terrace and restaurant and that you felt your meal and wine were both excellent.

I hope that we will have the pleasure of welcoming you back to the hotel soon.

Yours sincerely,

Dirk Crokaert
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (371)
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Sand Springs, Oklahoma
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 13, 2012

Montague on the Gardens is across the street from the British Museum so you always have a landmark for directions. The staff at the hotel was outstanding. They were great with directions and very patient. We found London very hard to navigate, but their subway system (underground) was easy to use. The hotel was very clean and nice. I would recommend an upgrade to a deluxe room. The regular rooms are very small but for a small fee, we upgraded to a really big room close to the front of the hotel. It was very convenient. The breakfast was excellent. We will stay here again if we travel back to London. We were very pleased.

Room Tip: Give up the street view for a bigger room. Also, first floor rooms tend to be larger at this hotel.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontagueLondon, General Manager at The Montague on The Gardens, responded to this review, November 16, 2012
Dear guest,

Thank you for your lovely feedback following your stay at the Montague.

We are very proud of our staff at the hotel and it is always pleasing to receive such kind comments as yours. I am so delighted that we were able to help you with directions especially as you found London hard to navigate. I am glad that you also enjoyed the breakfast.

I hope that we will have the opportunity to welcome you back to the hotel in the future.

Yours sincerely,

Dirk Crokaert
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luxembourg City, Luxembourg
Senior Contributor
37 reviews 37 reviews
37 hotel reviews
Reviews in 30 cities Reviews in 30 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed November 12, 2012 via mobile

This is definitely one of the nicest hotels in London. The rooms are great and very big for London standards. The staff is very friendly and helpful. I would recommend this hotel to everyone who books a trip to London, you will not be disappointed with your stay here.

Stayed November 2012, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontagueLondon, General Manager at The Montague on The Gardens, responded to this review, November 14, 2012
Dear guest,

Thank you for your kind comments about the Montague.

I was delighted to read that you felt that the Montague was one of the nicest hotels in London. I am pleased that you enjoyed your stay and Thank you for such kind comments regarding our staff. We take genuine interest in our guests and try to make their time with us comfortable and memorable.

I would like to thank you personally for the kind recommendation to others; I do hope that we will have the pleasure of welcoming you back to the hotel soon.

Yours sincerely,

Dirk Crokaert
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 11, 2012

I stayed here for two nights as my sister was getting married close by. Although I had a single room it was more than big enough and had a bath and shower (the shower was a ceiling shower which was great!). The staff were very friendly and helpful and the hotel was a nice mixture of traditional style with modern technology and comfort. The bed was also larger than a standard single and very comfortable.

Room Tip: If you can, go for a room overlooking the gardens. I had a room overlooking the road and although th...
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  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontagueLondon, General Manager at The Montague on The Gardens, responded to this review, November 13, 2012
Dear guest,

Thank you for your lovely comments following your recent stay at the Montague

I was pleased to read that you were happy with the facilities and comfort of the rooms and that you felt the staff were both friendly and helpful.

I do hope that we have the pleasure of welcoming you back to stay with us in the near future.

Yours sincerely,

Dirk Crokaert
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bridgnorth, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 11, 2012

We stayed at The Montague 3rd-4th November, our second visit, a birthday treat. We had a palatial room, with a view out over the garden. The room had every comfort, (I particularly like the slippers, after a day of walking around London) and the 'welcome' card, and delicious canapes and birthday greeting was very thoughtful. It was a treat to read the Sunday paper, delivered to the door, in bed, and then to enjoy a fabulous breakfast. We particularly like The Terrace, the Cigar terrace, to be more exact, although the cigar smokers are not there all the time. The Terrace overlooks the gardens, and is a lovely spot to sit and relax. In the winter, it is comfortably heated. The staff were all most helpful and friendly, and ready to provide any information one might need. The location couldn't be better, the area is beautiful and of course most convenient for The British Museum and The British Library, also Euston Station. The Montague is a wonderful place to stay, highly recommended.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontagueLondon, General Manager at The Montague on The Gardens, responded to this review, November 13, 2012
Dear guest,

Thank you for taking the time to share your praising feedback regarding your recent stay with us.

It is with great pride that I read your kind comments about the staff being helpful and friendly following your return visit. I am glad you enjoyed our facilities; especially the cigar terrace and that you were able to relax here.

I am delighted that you enjoyed the little treats and hope you had a lovely birthday .

I would like to thank you for your personal recommendation and I hope that we will have the pleasure of welcoming you back to the hotel soon.

Yours sincerely,

Dirk Crokaert
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Valencia, California
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 9, 2012

This is the nicest hotel I have ever stayed at. The rooms were comfortable and the food was excellent. The staff was extremely attentive. And best of all there was no charge for all the little things ... internet, newspaper, water in the room. They gave us very thoughtful presents each day. A sewing kit, chocolates and some wonder tea that I'm still enjoying. Location is fairly close to bus and tube, and best of all, the British Museum is just around the corner.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontagueLondon, General Manager at The Montague on The Gardens, responded to this review, November 13, 2012
Dear guest,

Thank you for your complimentary feedback about your recent visit to the Montague.

It gives me great pleasure to read that you felt that the Montague was the nicest hotel you have stayed in and that you enjoyed the rooms and food. I am delighted to hear that you enjoyed the little personal touches we provided.

I hope that we will have the pleasure of welcoming you back in the future.

Yours sincerely,

Dirk Crokaert
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darlington, United Kingdom
1 review
5 of 5 stars Reviewed November 8, 2012

We stayed at the Montague on the Garden Nov 3-6. The staff were excellent they could not do enough for you. The location was perfect for all the London attractions. The breakfast was fantastic the best we ever had in London. Our room was very clean and cosy perfect for us, they turning down our bed every evening was a special touch. We were really impressed and will stay there again. Mr and Mrs Russell Darlington

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontagueLondon, General Manager at The Montague on The Gardens, responded to this review, November 13, 2012
Dear guest,

Thank you for taking the time to share your lovely feedback.

I was pleased to read that you felt the service our staff gave was excellent. I am also happy that you enjoyed the cosiness and cleanliness of the room and the turning down of the bedroom each evening.

I do hope that that we have the pleasure of welcoming you back to the Montague on the Gardens hotel soon.

Yours sincerely,

Dirk Crokaert
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Montague on The Gardens

Address: 15 Montague Street, Bloomsbury, London WC1B 5BJ, England
Phone Number:
Location: United Kingdom > England > London > Bloomsbury / Holborn , Camden / Primrose Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in London
#4 Business Hotel in London
#10 Luxury Hotel in London
#12 Romantic Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Montague on The Gardens 4*
Reservation Options:
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Also Known As:
The Montague On The Gardens Hotel London
The Montague On Gardens
Montague On The Gardens London
Montague Gardens
The Montague On The Gardens London, England

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