we booked the Radisson Leicester Square via the website but beware - there are two seperate hotels in Leciester Square, the Edwardian and the Hampshire. From the website pics we were under the impression we were booking a deluxe in the bigger Hampshire, when in fact we booked the Edwardian. the room in the Edwardian was very disappointing given the nightly rate we were being charged. it could only be described as standard and had an air conditioning unit outside the window which droned constantly. The duty manager couldn't seem to care less about our comments either. So beware if you are looking to book this hotel.

I stayed at the newer of the two Radissons at Leicester Square for three nights on business. First, the positive: Location! Right smack in the middle of Theatreland, it can't be beat. But that was about it. I had the pleasure of visiting London for three warm days and nights, and the airconditioning was not working. Opening the window was out of the question, as Leicester Square is bustling with activity 24/7. I assume this is because the hotel has recently been refurbished, but a business hotel at 250 pounds a night really need cool rooms. The staff seemed a bit rusty as well. I asked for a fan to be put in my room, which I was told would be fixed. I never saw a fan. On my second day, my room was not cleaned. I asked for it before I went out for a quick shopping, and it was still not fixed when I came back an hour later. Granted, the room had been cleaned when I came back to my room after dinner. The cleaning itself was not good either. I left the ironing board in my room out the first morning, and it was never put back in the closet. And the breakfast, at 16 pounds, really should have been better. Dry croissants and a very slim selections of fruit would suggest a lot better value at the Ben & Jerry's around the corner. So until the rebuilding and retraining of this hotel is verified, I would definitely suggest staying elsewhere.

The location of the hotel is great - being on one of the corners of Leicester Square. The room we had (standard double) was a very good size, clean and tidy with a good view over Leicester Square.

We expected it to be noisy in our room, but it was very quiet. The staff were excellent on reception and very helpful. They were especially helpful today in giving us directions to get across London whilst the tube strike was on.

The only negative point was the room got very hot in the night as the air conditioning did not seem to be working very well. Other than that we had a very pleasant stay.

Stayed for 1 night in July. Room very small, bed even smaller forget it if you are over 6 feet tall. Decor poor needs a refurb.

Main complaint was noise. Doors banging all night and staff drilling in the afternoon. Not a 5 star hotel by any stretch of the imagination oh apart from the bar prices!

Give it a miss.