Was so looking forward to going to this 'up market' restuarant, was quite disappointment on walking into the place, it was a little shabby looking, we (4 of us) walked over to the reception area, where a member of staff, who was at best, disinterested, led us to a table, as it was a glorious evening, we asked to be seated outside, she told us straight away that there were no tables available for 4 outside, i looked in dismay at the 6 empty tables, outside lining the window, thinking, well they must all be resevered. We had to specifically ask for the set menu, it wasnt offered to us - i found the staff very lacking, and in fact, my entire party commented on their appreance also, not too much to ask that you brush your hair, or iron your shirt before coming to work in restaurant in Covent Garden. The food is the one area i cannot criticise, it was stunning, all of it - absolutely beautiful. At the end of our meal, we walked passed, the, still empty 6 tables of four outside, that we couldnt be seated at. Very disappoined with the staff, and the setting. wouldnt visit again - would try another one in the chain, where hopefully the staff would take a little more care in their appearance/ general attitude.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.