My friend and I spent 3 nights in this "hotel" last May. I chose it because I read on its web page that it had a nice big kitchen available to be used by the guests. That's the only reason I chose it, If I had known before that THERE WAS NO KITCHEN I would have never booked with them. When I asked the girl at the reception desk why I could not use the kitchen she told me that it was closed because they weren't allowed to open it, They didn't have permission to use it! So... I'm thinking now..... Was that false advertising!
We arrived late (because of our late flight) and once there, our beds were taken, we had no linen for us (we shared with 6 more people) and at the reception they just told us to sort the problem ourselves, waking the rest of guests up... just like that! I had to wait more than 15 minutes to get clean sheets!
Breakfast was unhealthy. The minumum quality juice, some cereals, or toasts were the splendid variety they could afford. There was a different receptionist everyday so if I have a problem with anything I had to explain all again and again. In our 8 people room there was a very very tiny bathroom which I didn't find it properly cleaned. (you can see a couple of pictures)
I have to say that there was this one Italian recepcionist who was really nice with us. At least, it was nice dealing with him because he tried to help as much as he could. He was really apologetic for the inconveniences.
All in all was a negative experience staying there. For that same price you can get a much better hotel, hostel or b&b... keep on surfing the net.
I learnt a lot from this. WE WON'T GET FOOLED AGAIN.
It's a shame that my first review here is so negative :(
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- Also Known As:
- Equity Point London Hotel England