Everything. staff was so rude from the minute we got there. I thought I was invisible for a moment. He could of at least achknowledge us by saying hello or something. He just sat there and I can fully see him on Youtube from the reflection behind him. Even an elderly man came in and was upset about something that happen before we got there. After we got his attention by saying hello first after 5 mins of standing there silently, he told us that our room was not ready. You can look in the security camera that the cleaner was busy chatting in the hallway, he knew that too and just started chuckling. We seen how they clean the room, they just sprayed some scented stuff on the smelly carpet to cover the scent and barely clean the washroom. When our room was finally ready, he took our payment, info and gave us the keys. Never explain anything else to us, we have to find out on our own that breakfast was included and ect.. For the price we paid, WIFI should of been included. OVERPRICE! I guess they just thought that we were just asian small girls and we don't know any better.
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- Also Known As:
- Equity Point London Hotel England