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“The Best Birthday stay” 5 of 5 stars
Review of Crowne Plaza London - Battersea

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Crowne Plaza London - Battersea
4.0 of 5 Hotel   |   Bridges Wharf Battersea | Battersea, London SW11 3BE, England (Formerly Hotel Verta) (Clapham / Battersea )   |  
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Ranked #249 of 1,052 Hotels in London
Certificate of Excellence
london
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“The Best Birthday stay”
5 of 5 stars Reviewed July 23, 2014 via mobile

Firstly I would like to thank the staff at verta for being so so helpful from the moment we stepped out of the car and was greeted with umbrellas as it was raining to checking out!!

A special big thank you to Alan a true gentlemen who made our stay by helping us with any questions we had and by helping us with all of our luggage as well as balloons and party gifts etc.

Luxury spacious rooms and we was upgraded.

TVs in the bath and great little mini bars

The spa was very relaxing and he massage and head scalp true treatments were very good.

We had an excellent stay and would highly recommend the hotel spa and restaurant to anybody looking for relaxation and luxury !!!

Stayed June 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Verta1, Front Office Manager at Crowne Plaza London - Battersea, responded to this review, July 25, 2014
Dear Dani,

I am delighted that you choose to celebrate your birthday with us and that you had a lovely time here. Hope to see you again and happy birthday.

Brandy
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901 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
1 review
5 of 5 stars Reviewed July 22, 2014

We stayed here for two nights at a very good price.
We had a beautiful room and amazing bathroom. The room was very quiet despite it is located next to a helicopter platform. You here nothing of it in the room.

The breakfast was very good and the service was nice.

The location is the only 'bad' thing I can say, that you have to transfere to get in to the centre of the city, but a bus stops right outside the hotel and with a 10 minute walk you are at the overground.

It is located next to the Thames so if you want to run, there is a path next to the Thames right outside the hotel.

Overall a very nice stay!

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Verta1, Front Office Manager at Crowne Plaza London - Battersea, responded to this review, July 25, 2014
Dear E F,

I am glad to hear that you had a nice stay with us. As you said, location is not too bad, in fact is quite easy to get from Clapham Junction station. The plus of our location, is that you are in London but it’s quiet, amazing views of Thames and helicopters that are flying in and out, plus easy to go for a run.

Hope to see you again

Brandy
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London
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 20, 2014 via mobile

I could not recommend spa verta enough. The staff were so welcoming and professional. The treatments I recieved were by far the best I have ever had. From start to finish the whole experience was everything and more that I could of wanted. The facilities are great. Even the manager was extremely efficient, friendly and made us feel extra special. This spa is definitely one of the best spa for all round experience. I will definitely be recommending to all my friends.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Verta1, Front Office Manager at Crowne Plaza London - Battersea, responded to this review, July 25, 2014
Dear Hannah,

I agree with you that our SPA is amazing. All facilities and the treatments offered are really great. Next time why don’t you try our new RIVERSIDE GRILL Restaurant that has now a new amazing menu?

Brandy
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Winchester, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 20, 2014

This is a lovely hotel, with all the facilities you'd expect of a 5 star. The restaurant and bar look directly over the Thames and are a nice place to spend an evening. The rooms are luxurious, with many having great views down the river. Located in Battersea, a short walk from Clapham Junction, with a free shuttle service, it is conveniently placed for southern ad central London. The staff are all polite and helpful, the food is excellent. All in all the Verta is a little oasis of calm in a busy city.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Verta1, Front Office Manager at Crowne Plaza London - Battersea, responded to this review, July 25, 2014
Dear Nick,

Thank you so much for your review.

Brandy
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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 19, 2014

The hotel is a bit out of the way for most of tourist London however the savings make it worthwhile. I took my wife to london for her birthday and booked at the verta based on price. Very happy with what we got for the price however not so sure worth 5 star status.

The staff are all very friendly and helpful. The room was nice and spacious. The bed was huge and extremely comfortable.

However there were a few little gripes, the pannel on the light switch fell off without anyone touching it. The bath was lovley and big with tv at the end but the switch to open and close the plughole was missing its casing and reqired a fair amount of force to move it. Finally the use of the shuttle bus into town was excellent however the driver's reckless and downright dangerous driving was a bit of a shock.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Verta1, Front Office Manager at Crowne Plaza London - Battersea, responded to this review, July 25, 2014
Dear Chris,

Thank you for taking the time to share your experience. I am happy you enjoyed your stay with us and rest assured that we already taken on board all your feedback.

Kind regards,

Brandy
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Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 19, 2014

The hotel looks really posh. The staff was lovely. The rooms were spacious and cosy. The over all ambiance was great. Could really have been nicer if it was closer to the areas that we go to as we always need to pay £10 for taxi going back. But there is a shuttle for the outward journey. It could have also been lovely if the jacuzzi was hot instead of a cold one as it was winter when we visited. Still had a lovely experience though. Will be coming back somehow :-)

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Verta1, Front Office Manager at Crowne Plaza London - Battersea, responded to this review, July 25, 2014
Dear Kathleen,

Hopefully you will manage to came back to enjoy summer in our hotel. The Spa will have the perfect temperature and for the time when you need some Sun, you can enjoy our Terrace Bar or Riverside Grill which the new menu.

Coming back to the hotel, not as difficult- 10min walk from Clapham Junction station or bus 170 for 3min.

Looking forward to welcome you back again

Brandy
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Margate, United Kingdom
Level Contributor
77 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed July 19, 2014 via mobile

We stayed here for one night after spending the day in London to celebrate a friend's special birthday. It was wonderful!
On check in we were offered an upgrade to a two bedroom suite by a very pleasant young receptionist whose name I'm afraid I can't remember. Of course we said yes please ! The suite was lovely, very modern, beautifully comfortable beds, but it did take me a while to work out the plumbing in the bathroom, but that was just me! The views were breathtaking and standing on the balcony which ran the length of the suite at 5am watching the sun rise over London is something I'll always remember.
Breakfast was excellent, a very good choice of hot and cold. The restaurant is next to the heliport, and even we older ones enjoyed watching the comings and goings! Unfortunately we didn't have time to sample the restaurant for dinner.
The staff were attentive, professional and friendly. We used the hotels courtesy bus which runs at designated times to either Clapham Junction or Sloane Square, but it does get busy, especially the 9.30 am one, so it's advisable to book your seat ASAP. The two drivers have to be mentioned, I think their names were Rosemary and Darius, sorry if that's the wrong spelling.
We thoroughly enjoyed our stay, would stay again without hesitation.

Stayed July 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Verta1, Front Office Manager at Crowne Plaza London - Battersea, responded to this review, July 25, 2014
Dear Jane,

I am delighted to hear you enjoyed our suites from 14th Floor; it does have amazing views that makes you fall in love with London.

Thank you for your mentioning of Rosemary and Darius; they are a really asset to the hotel, as well as all the staff. Hope to see you again and try next time to have some time to relax in the SPA. It’s great!

Kind regards,

Brandy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza London - Battersea

Address: Bridges Wharf Battersea | Battersea, London SW11 3BE, England (Formerly Hotel Verta)
Phone Number:
Location: United Kingdom > England > London > Clapham / Battersea 
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#37 Spa Hotel in London
#173 Business Hotel in London
#180 Luxury Hotel in London
#203 Romantic Hotel in London
#298 Family Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza London - Battersea 4*
Number of rooms: 70
Official Description (provided by the hotel):
Located on the south of the River Thames, adjacent to the London Heliport and within easy reach of Chelsea and Sloane Square; Hotel Verta provides the perfect destination when visiting the capital. From panoramic views of the River Thames, the intimate ambience and the very modern facilities, Hotel Verta has become London's most exclusive 'Hidden Gem'.The hotel's design, inspired by the Halcyon days of aviation, combines timeless elegance and the lobby is a striking double height atrium with a signature sweeping staircase up to the mezzanine level. All of the 70 bedrooms are fully furnished in a classic modern style, each with original artwork and the finest bespoke fittings.All day dining is available in the elegant Ambrosia located on the mezzanine level. A glamorous, fun and contemporary bistro/bar perfect for meeting friends and family for afternoon tea, informal meetings and after work drinks. As dusk falls, Champagne is the signature drink and guests can dine whilst admiring the views.The two level subterranean SPA Verta offering an innovative sanarium, heated loungers, steam room, sauna, gym and signature spa treatments, sets Hotel Verta apart from any London Hotel.Settings don't come much more inspiring than this, with the majority of our hotel meeting room facilities in London, featuring panoramic views of the River Thames and the London Heliport. Features include floor-to-ceiling windows and flexible inter-connecting options, when it comes to keeping you in touch; we have state-of-the-art audio-visual and telecommunications equipment, as well as wireless throughout. Hotel Verta offers 7 Meeting Rooms for between 12 to 200 delegates.Hotel Verta is the most wonderful, unique and romantic London hotel location in which to hold your wedding. For this very special occasion, we will enchant you with its addictive atmosphere and seductive environment, providing you and your guests with a magical wedding experience. The romance of Hotel Verta is beyond compare and has everything to make your wedding experience unique - superb cuisine, magnificent settings, meticulous and personalised service. The individuality of each couple is reflected in the smallest and most important details. Hotel Verta is licensed for civil wedding and civil partnership ceremonies with a dedicated Wedding Co-ordinator to help you organise the finer details of your special day. ... more   less 
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Also Known As:
Crowne Plaza London - Battersea England

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