The hotel is a bit out of the way for most of tourist London however the savings make it worthwhile. I took my wife to london for her birthday and booked at the verta based on price. Very happy with what we got for the price however not so sure worth 5 star status.
The staff are all very friendly and helpful. The room was nice and spacious. The bed was huge and extremely comfortable.
However there were a few little gripes, the pannel on the light switch fell off without anyone touching it. The bath was lovley and big with tv at the end but the switch to open and close the plughole was missing its casing and reqired a fair amount of force to move it. Finally the use of the shuttle bus into town was excellent however the driver's reckless and downright dangerous driving was a bit of a shock.