Stayed 3 nights in July, the hotel room was nice. Clean, all the basic amenities you'd expect from a 5 star hotel. Had a room facing the heliport as requested, they do say the glass is sound proof, but faint spins of the blades do make it through the the glass. I had no problem sleeping however. The cleaning staff do a good job, the reception was friendly. The location is aimed more for the heliport than anything, the hotel is around 20 minutes outside of London. The closest overground is Clapham Junction, a 10 minute walk through classic English estates. This can be a bit frightening for those new to the UK if you're walking at night time. They offer a shuttle service to and from Clapham Junction, however they run pretty rarely so expect either a walk or a taxi. Taxis cost around 14 pounds via Uber into city centre in good traffic. The breakfast selection was decent, they have fixed the seating so previous reviews of high tables can be disregarded. However, we went for breakfast at 10:24 expecting to be seated and eat as long as we grabbed food before 10:30, which was communicated by reception. We were denied entry, and suggested to get room service. The food was still out. I get that they have to stop sometime, but not before the advertised time. It just instills frustration and anger if you've shown up before the time is up. This was especially frustrating as it was a late night before, and we got up to eat breakfast. It's just one of the things you don't want happening. I'd suggest in future for them not to deny entry until after the advertised time is clearly passed. I was standing there at 10:24 and was given a no. Other than that mishap, it was a pleasant stay and I will most likely be back in the future. The hotel has a lot of class is a bit out of the way, and has very comfortable and nice rooms.