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“Romantic place” 3 of 5 stars
Review of The Wallace

The Wallace
Hertford House, Manchester House, London W1U 3BN, England (Westminster / Belgravia)
0207 563 9505
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Ranked #8,530 of 18,003 Restaurants in London
Price range: $2 - $2
Cuisines: French
More restaurant details
Restaurant details
Good for: Romance, Special occasions
Dining options: Breakfast/Brunch, Reservations
Neighborhood: Westminster / Belgravia
London, United Kingdom
1 review
“Romantic place”
3 of 5 stars Reviewed March 7, 2014

I've been here twice, day and evening. Very beautiful and romantic place day or night. All food was very tasty, but portions very small. We were still hungry after main course and had to order deserts, choice of them was not very wise. First time we ordered ice cream, and it had coffee in it, which not mentioned in menu (I don't drink coffee).
So we had mixed fillings. I would definitely came back because of place itself and if they improve portions, despite prices.

  • Visited February 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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187 reviews from our community

Visitor rating
    40
    47
    44
    35
    21
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Senior Contributor
24 reviews 24 reviews
10 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
“Venue and food quality let down by poor management.”
3 of 5 stars Reviewed March 3, 2014

While the setting is lovely, a little haven just off busy Oxford Street, as a dining experience it leaves a lot to be desired. The first disappointment was that the 'brunch menu' available on their website did not exist. Turning up for brunch was therefore a mistake as only the costlier lunch items were available. We were informed that the website needed to be updated. Admittedly we were a large group arriving at different times with different needs, but the service seemed chaotic, having to ask for items repeatedly at times. The final bill had an error in our favour, which we rectified, but it could have been the other way round. A pity as all food was of a good quality. A little pricey but we were never rushed on, so it could have been a perfect lazy brunch venue.

  • Visited March 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Senior Contributor
21 reviews 21 reviews
15 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Not worth the money”
2 of 5 stars Reviewed March 3, 2014

We went to see the collection and as the restuarant is in a nice court yard thought it was worth a try however it was disappointing as the food was cold and the service was also poor, it is not cheap so you would expect better.

  • Visited March 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 2 of 5 stars Food
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London
1 review
“Outstanding customer service”
5 of 5 stars Reviewed March 2, 2014 via mobile

It was heartening to witness the outstanding customer skills practised within the cafe. I observed throughout my visit staff members going the extra mile for their patrons .

The food was delicious and service excellent .

  • Visited March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
“Overall the service food ambiance environment and experience was beautiful for a Saturday lunchtime”
5 of 5 stars Reviewed March 1, 2014 via mobile

Lovely experience. Will def go again. Food a bit pricey but gorgeous , service ,venue friendliness and attention of staff makes up for it all so would highly recommend it. Nothing was too much for the French waitress with short hair and specs.

  • Visited March 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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