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“Moved here from another hotel of the same company.” 3 of 5 stars
Review of Knightsbridge Green Hotel

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Knightsbridge Green Hotel
3.0 of 5 Hotel   |   159 Knightsbridge, London SW1X 7PD, England   |  
Hotel amenities
Ranked #974 of 1,065 Hotels in London
Barcelona, Spain
2 reviews
“Moved here from another hotel of the same company.”
3 of 5 stars Reviewed November 1, 2009

Our first choice was The Topham's hotel but when we arrived the Topham's hotel at 10pm we didn't have room. They were overbooked!!!! Never seen that in an Hotel with 2 months ago booked room.
They send us to the Knightsbrige green hotel by taxi and until the next days we didn't know exactly if it was in a good location or not. We think it is in good location because is close to Hyde park and Harrods.

The hotel looks quite old and forgotten, even for being in a superior room, it looked average clean, no street views, cheap forniture, old bathroom. And we asked for an electric adaptor and they didn't have even one.

What to say not a place to recommend but not the worst place of the world.

  • Stayed October 2009, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
paulfizia, Sales Manager at Knightsbridge Green Hotel, responded to this review, February 11, 2010
Please note the hotel is under new management and as such we will be looking to greatly improve the service and product at The Knightsbridge Green Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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453 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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devon
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed October 27, 2009

I had arranged a special surprise birthday treat for my husband's 50th and booked to stay 2 nights at another hotel, the Park Lane Mews Hotel in Mayfair. However, on the Friday night at 6.30pm we get a call on our mobile saying they have 'over-booked' and are moving us to 'the Knightsbridge Green' hotel. We expressed our concern as it was quite late and we were already on our way. The website had looked so nice we were a bit anxious about what was in store for us. On arrival our first impressions of the hotel were: no grand entrance just a shabby entrance hall, wallpaper peeling off, lift with open cables and a funny splodgy paint motif, no dining room at all and when we asked them about this we were told we had to eat our breakfast in our rooms and that it would only be continental - no cooked breakfasts at all (not our view of a 4 star hotel!).
They offered to upgrade us to a luxury double with a sitting room for the same price. We had a look at the room which was at the back of the hotel - no view. It had no paintings or luxuries in it apart from T.V. The furniture was a bit cheap looking and there were no table or chairs to sit on to eat breakfast - only a sofa. On hindsight it was fairly comfortable. We got 2 free breakfasts thrown in as compensation as well. The first one they pulled off brilliantly, however, the second morning they managed to burn the toast, croissants and ommitted any plates or knives!! Not exactly too much to ask of them!

We would say the location was excellent and we managed to see a lot of sights and we enjoyed the spirit of London, however sadly, I don't think we would ever return here.

  • Stayed October 2009, traveled as a couple
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
paulfizia, Sales Manager at Knightsbridge Green Hotel, responded to this review, February 11, 2010
Please note the hotel is under new management and as such we will be looking to greatly improve the service and product at The Knightsbridge Green Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, BC
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 26, 2009

In June we prepaid for 3 nights at this hotel. In late September, at the end of our trip we landed in London late at night, in the pouring rain, and made it to our hotel only to be told that we didn't have a reservation. We were told that we had prepaid 'the previous owners' and the current owner was not honouring reservations like ours. While the hotel had tried to reach us in the 3 to 4 days before we arrived we had been travelling in Italy and were not checking email.
We were offered the only room available at a cost roughly equal to the total amount we had prepaid for 3 nights. We were told that it was our problem to recover the prepaid amount from the previous owner. Needless to say we were very upset and chose to go elsewhere. We are still trying to recover the prepaid amount.

  • Stayed September 2009, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
paulfizia, Sales Manager at Knightsbridge Green Hotel, responded to this review, February 11, 2010
Please note the hotel is under new management and as such we will be looking to greatly improve the service and product at The Knightsbridge Green Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, WA
Top Contributor
60 reviews 60 reviews
44 hotel reviews
Reviews in 42 cities Reviews in 42 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed November 19, 2008

We arrived at this property for a three-night stay on the tail end of a UK vacation. There is construction and one-way streets around the hotel, so we had some difficulty locating it. There was no parking lot associated with the hotel that we could find. We returned the car to Hertz after dropping off the bags (we parked in a no-parking zone for 30 minutes or so).

The front desk called us by name as we were the last guests arriving for the day (mid-day arrival...people must check in early there). The front desk staff was efficient, but not too friendly.

Our rate was approximately GBP150/night, which we thought was pretty good for the location and time of year. We were given a room on the 5th floor. It was pretty shabby, and quite different from the photos on the website. It also had two twin beds They have some remodeled rooms, and some dated rooms. We asked to move, and we got a different room that was completely different -- and much more comfortable (plus it had a king bed).

The room fixtures and furniture are okay. The bed was very low to the ground. The air conditioning unit worked very well and was quiet.

In the evening, the owner's son worked the front desk. He was quite pleasant. The Internet service was out for 2/3 of the days, but eventually fixed. Free wifi.

There is no restaurant (although why would you eat in a hotel restaurant in the land of the best Indian food in the world -- perhaps better than India).

The location is great if you want to spend time in Knightsbridge, but expect to walk a bit to the tube if you want to go elsewhere. The location is very close to the Mandarin Oriental, and really great high-end shopping.

I'm not sure if I'd stay here again -- but it's definitely good value.

  • Liked — Good value for the price paid
  • Disliked — Nothing.
  • Stayed October 2008, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 14, 2007

As part of a 2 week trip to England in the summer of 2006, we spent 5 nights in London, at the Knightsbridge Green Hotel. We found the hotel through a combination of TripAdvisor.com and the Karen Brown guide.

We were traveling with our 2 children, then 10 and 8, and needed a relatively spacious room without paying $1000 a night. We also wanted a central location and a clean hotel. The KG met and exceeded our requirements on every count.

The hotel itself is located in Knightsbridge, 1/2 a block from Hyde Park (perfect for early evening pick-up "football" matches for my husband and son, and for relaxing walks along the lake and runs in the morning). It was also 1/2 block from Harrod's, right on the bus route to Kensington/Portobello Road, and in the othe direction to Trafalger Square/Picadilly/Covent Garden, a block from one of the main Tube lines (the one to Heathrow), and a pretty easy walk to Buckingham Palace and on to Westminster. We always felt very safe. The location simply couldn't have been better.

The hotel itself is quite small, so the manager knows all his guests by name and interest. He couldn't have been more helpful in deciding what to do and where to go. The other staff were similarly helpful.

Our room ended up being a small suite, with the living room turning into a bedroom each night (with a sofa bed and an added cot - great to avoid sibling squabbles). The bath was spacious, full of marble and very clean. By London standards, it was very reasonably priced - especially for the amount of room we had!

Although this isn't a luxury hotel with tons of activities and other services, it was perfect for what we needed during our stay in London - a clean and comfortable place to spend the night in a terrific location and for a very reasonable (by London's outrageous standards) price.

I highly recommend it.

  • Liked — Location and price
  • Stayed June 2006, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 27, 2007

I stayed here with my granddaughter for three nights, primarily because it was less expensive than the hotels my husband & I usually stay in, but also because it was an excellent location. We had Room 55 on the top floor and were very satisfied. I have read other reviews that said it was noisy, but we found the double windows (not double paned, but actually two windows, one inside the other) shut out a good portion of the noise if you can keep them closed. I think the lack of noise was also due to the fact that we were on the top floor. The room itself was quite large, which was especially nice with a teenager, but as noted by others, could stand updating. But one of the things we liked was that the bathroom was quite large and the sink was large enough to hold both our toiletries bags, so we weren't fighting for space. The staff was always very helpful and nice. The only thing I objected to was the price of the breakfast, which was £7.50 per person. At the present exchange rate that was just about $15 per person, for a continental. It was £12 for full English breakfast, & I refused to pay that. While I could get by with checking my e-mail only about once a week while we were gone, my granddaughter, of course, had to be on the computer (theirs) for at least an hour every day. At that time they charged extra for that. We had the same experience as others with the air, getting a weird smell from the air conditioner, so we turned that off & they sent up a fan that we used periodically, because we couldn't stand the noise of the fan all the time. Generally speaking, however, I was satisfied & would stay there again.

  • Liked — central location
  • Disliked — needs updating
  • Stayed June 2006, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockville, maryland
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 3, 2006

A very conveniently located small hotel with approximately 25 rooms. We rented a twin bedded suite with living room. Service was good and friendly. Our problem was with the traffic noise. We had requested a quiet room so we were placed on the fourth floor but the traffic noise all night was disturbing .Cars, trucks, and sirens from police or firehouse was never ending. If you are a heavy sleeper it would be okay. There is currently heavy construction directly across the street. They are demolishing a multi- story building and the work started at 6:00am every workday. So between the traffic and the construction it was never even remotely quiet. Also, the water restricters for the shower made the water pressure very, very, very low. You will have to be careful stepping into and out of the high walled tub. We used a towel on the tub base to increase traction. The area is great and the metro and bus lines are right on the same block. Bring lots of money. London is expensive!

Stayed September 2006
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Knightsbridge Green Hotel

Address: 159 Knightsbridge, London SW1X 7PD, England
Location: United Kingdom > England > London
Amenities:
Free High Speed Internet ( WiFi ) Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #974 of 1,065 Hotels in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Knightsbridge Green Hotel 3*
Number of rooms: 30
Official Description (provided by the hotel):
One of the few remaining independent, boutique hotels, traditional in style in a historically important Victorian building which dates back to 1890. The Knightsbridge Green Hotel is ideally located in exclusive Knightsbridge, with Harrods, Harvey Nichols and other exceptional shopping, plus The Royal Hyde Park and Kensington Gardens on the doorstep. Our breakfast room offers a buffet continental breakfast with a selection of ham, cheese, breads and croissant, yoghurts, fresh fruit and a selection of fruit juices in a relaxing setting, which benefits from air conditioning and natural daylight; a perfect way to start your day in the City. Renowned for an excellent setting for a traditional English afternoon tea, we have a warm and welcoming, highly personalised style of service, in one of the very finest locations in London. We enjoy a truly international business and leisure clientele. Indeed, with a number of public transport services available close by, from double decker buses to Knightsbridge tube/subway, travel arrangements literally open up the City for trips to the City centre,Theatreland and top tourist attractions such as Buckingham Palace, Big Ben and the Houses of Parliament,London Eye and Tower of London, to name a few. Open top bus tours can be arranged to thirty two tourist attractions and we highly recommend touring by cruising the River Thames along to The Tower of London and Greenwich. International visitors will be pleased to note Victoria station for connections to London Gatwick is just a five minute drive away and we are well positioned for car transfers to London Heathrow International airport. Our team can also readily assist with your transport arrangements to London City, London Luton and London Stansted airports. ... more   less 
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Also Known As:
Knightsbridge Green London
Hotel Knightsbridge Green
Knightsbridge Green Hotel London, England

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