Myself and my boyfriend stayed over valentines (2013) 14th to the 16th, when we first got there, we were shocked at how close the hotel was to Earls Court station, and as being first timers in London this was very useful for commuting around the city. Check in time is 2pm which was rather annoying as we wanted to unpack a few things and freshen up after traveling for several hours, however they have a luggage room which is secure — the only downside to this, is that the luggage room is like a cupboard and when check out is at 11 am this gets very packed so the cases may get squashed. We did have to pay a £20 deposit which was not a problem, I am sure this is expected for most hotels incase of damages or for using the telephone , etc. The room itself was spotless, we could not fault how clean it was, the shower was brilliant and very powerful!! Only bad points about the room are that as a smoker I was hoping the double doors would open but they didn't so I had to go back up to the entrance and have a cigarette there. The hotel room itself does get very hot and even though the air con is on, it doesn't seem to cool the room down, the air con also makes a very funny noise all day and night, this was horrendous when me and my partner was trying to get to sleep after a very busy day in the city and the air con wouldn't be quiet.… (yes, it was turned off-yet it still kept making a noise). As we were in the basement, we expected peace and quiet, however, if somebody opens or shuts their door who is down the corridor, you can hear it and it is so loud and made our door shake. The television in the hotel had limited channels even though it was Free-view - maybe this was because we were in the basement, it didn't bother us too much as we were out all day till late at night but it would have been nice to have a few more channels to watch for when we did get home and wasn't tired. The breakfast was very limited, I did expect a more varied breakfast rather than just bread and other bread like products and cereal, we ended up getting a breakfast from somewhere else for one day as we were out all day and night and needed a decent enough meal to start us for the day — the orange juice was very watered down and there wasn't anywhere to sit for a long time, there wasn't much room either in the breakfast room, I would advise another toaster, as people were queuing for a very long time just to use the only toaster there was, this was whilst attempting to get a seat to eat the food. The staff in the hotel where fantastic, very helpful for directions but I think most of them are Italian or French - which wasn't a massive problem just hard to understand at times. We would definitely stay here again without a doubt and we have also recommended it to friends! Shame it has a few faults that let it down.
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- Also Known As:
- City Continental London Kensington Hotel London
- City Continental Hotel London
- Comfort Inn London
- Comfort Inn Earls Court
- London Comfort Inn
- City Continental London Kensington England