My husband & I stayed 4 nights in mid January while attending a trade show at Earls Court. It's in a great location -3 mins walk to the Earls Court tube station & just a few mins more to the exhibition centre. The room was smallish - however we did opt for a king size bed which was very comfortable. The bathroom was really spacious with nice toiletries. We loved having a kitchenette so we could self cater for breakfast & the coffee machine was a real bonus!
The staff were super helpful & each night they gave us a restaurant recommendation that could be walked to - along with a discount voucher for that establishment. The food at all 4 restaurants we tried was superb & was excellent value as well.
One staff member booked the Eurostar train to Paris for me as I was having trouble doing it on my iPad & could not print off the tickets - I was very appreciative as it did take some time to do!!
We will definitely return to this hotel - cannot speak highly enough of it!

We spent 5 nights here in January. The location is excellent - quiet, stylish, and only a couple of minutes walk to Earl's Court underground. Wifi service was excellent - free, included all our devices, and good bandwidth at all times. Staff were generally agreeable and helpful, with one exception (but you get that occasionally). Rooms are a little tight, but well appointed and comfortable, with the exception noted below. Cost is reasonable for the style of accommodation and the location.

According to our experience, don't stay on the lower ground floor. The first room we had (LG9, I think) was directly below the reception desk and office. The building has floorboards, not slab flooring, and we heard every footstep the whole night! Also, this room was cold! Curiously, the building seems not to have central heating, only air conditioning. This room was adjacent to a light well, and despite heavy curtains the cold came into the room from the window. The aircon couldn't cope. Our booking arrangements required us to move for the 3rd night, and we requested a room on a higher floor. The staff obliged, but the room we got had a bed that had completely collapsed on one side. There was no argument, they immediately arranged for an alternative, but it was only available for one night, so we had to move rooms again for the fourth night. Finally this room (on the 1st floor) was fine. Good beds, warm, and quiet.

The breakfast arrangement is cute. Order the night before and you get a paper bag delivered in the morning with the croissant of your choice, corn flakes, milk, yoghurt and fruit juice. A £7 it's cheaper than a cafe breakfast. The in-room Nespresso machine is also a great touch for the morning cup of coffee, although not all rooms have one. Brekkie was late every morning, but what the heck, we were on holidays!

I think we were just unlucky with our initial room experience. Overall we thought this was good accommodation, and it complemented what was an excellent stay in London, complete with snow! We would definitely stay here again.

My home-away-from-home in London, base2stay is consistenly excellent. My highest praise goes to the staff, who are helpful in every way whenever I need it. The location near Earl's Court tube station is perfect, giving access to both the Piccadilly Line (Heathrow and the West End), and the District Line.

We had a lovely night at the Base2stay Hotel Kensington...for our 10th Wedding Anniversary after a wonderful experience at the Royal Albert Hall and a VIP experience with Cirque du Soliel KOOZA. After such a great night we were welcomed at 11pm with no less than three staff members to usher us to our Room where everything was set for our arrival...flowers, gateau and Belini Cocktails!!! It was the perfect end to a great day. Thank you Base2stay...!