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base2stay Kensington: Traveler Reviews

5.0 of 5
25 Courtfield Gardens, Kensington | Kensington, London SW5 0PG, England
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base2stay Kensington
Ranked #62 of 1,081 hotels in London
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1,809 reviews from our community

Traveler rating
    1,098
    595
    69
    32
    15
See reviews for
Families
371
 
Couples
623
 
Solo
363
 
Business
276
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Sheffield, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Perfect peaceful stay in Central London!”
5 of 5 stars Reviewed January 24, 2013

I am so glad I checked the reviews on Trip Advisor before I booked. The hotel was exactly as described! The staff is so friendly and couldn't possibly do any more to help you. The room was great- and importantly spotlessly clean. Earl's Court tube station is only minutes away too, it was just so convinient!

Highly recommended, I now wouldn't stay anywhere else in Central London!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by BKub for London
Ask BKub about base2stay Kensington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Perfectly sufficient for a short stay in London”
4 of 5 stars Reviewed January 19, 2013

Recently I spent a couple of days at the Base2Stay Kensington hotel while on a business trip to London. The lobby and room have a modern and "chick" look and give the impression as if the hotel has been refurbished not too long ago. The staff is young, energetic and very eager to address any concern or request promptly. As a business traveller the free WiFi was most useful. Although my double room (G6) was somewhat small, it served my purposes perfectly so I had no complaints whatsoever.

Room Tip: I suggest you request a room facing the back yard that offers unobstructed view of a nice garden tha...
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ophenberg about base2stay Kensington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masuma A, Guest Relations Manager at base2stay Kensington, responded to this review
January 25, 2013
Thank you for taking the time to leave a review. We very much appreciate your eye for detail because we have in fact recently refurbished the Reception area and a few of our bedrooms .So thank you for noticing!. We are planning to continue this upgrade of our rooms throughout the year. I’m glad you enjoyed your experience and we hope to see you return for both business and pleasure, when perhaps you’ll consider our Deluxe or Superior rooms for a little more space.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greensboro, Georgia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Brilliant design, great location, helpful staff”
5 of 5 stars Reviewed January 18, 2013

I've never stayed at a base2stay before, but will be on the lookout for now on. What a great place! This was in a perfect location in Kensington, just a short walk from the Earls Court tube station, making it a great 'base to stay' in London. They provide lots of helpful--truly helpful--information (which includes discounts at local restaurants) and are mindful of the environment (recycling bins in your room. The room appears small at first glance, particularly to this claustrophobic individual, but it was brilliantly designed & made great use of its small space (the window helped). Hidden behind one set of doors at the foot of the bed is a small kitchenette--sink, dishes, cutlery, microwave, fridge. Hidden behind another set of doors down by the bathroom is a closet, with room for your suitcase, drawers, and hangers. The bathroom has a heated towel rack, which not only heats your towels but the room itself (perfect in snowy London). The shower was hot & plentiful. The bed was comfortable--not just the bed, but the pillow, too. And the sheets are cotton. Free wifi, television (mounted on the wall at the foot of the bed), tea--couldn't be better. A vending machine could be found on the landing. I'll definitely recommend this particular place as well as the chain itself.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Hazel L about base2stay Kensington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Perfect for a few days in London with friendly and professional staff.”
4 of 5 stars Reviewed January 12, 2013 via mobile

This is a perfect place for a few days in London. After a long haul flight it was easy to find and the staff were friendly and very professional. It's on a quieter street but so close to the underground at Earls Court restaurants etc . Thanks Base 2 Stay.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask DaveChCh about base2stay Kensington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 9, 2013

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4

Review collected in partnership with Easytobook.com

Ask Harold A about base2stay Kensington
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Masuma A, Guest Relations Manager at base2stay Kensington, responded to this review
January 14, 2013
Hi Harold, thank you taking the time to leave a review. We recently equipped all our guest room doors with overhead closers to eliminate any loud noises. I am disappointed, therefore, to hear that you experienced this issue. I apologise for your disturbance and can assure you that the room that you stayed in was in fact equipped with door closers. We will test its efficiency again and make sure it is working how it should. Thank you for bringing this to our attention and we hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about base2stay Kensington

Also Known As:
Base2stay Kensington Hotel
Base2stay Kensington London
Base2stay Kensington Hotel London
Base 2 Stay
Base2stay
Base2stay Kensington London, England
Address: 25 Courtfield Gardens, Kensington | Kensington, London SW5 0PG, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Free High-Speed Internet Kitchenette Suites Wheelchair access
Hotel Style:
#39 Business Hotels in London
#48 Family Hotels in London
#50 Luxury Hotels in London
#102 Best Value Hotels in London
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
base2stay is an exciting hotel concept in London, located in a fabulous location next to a quiet Kensington Garden Square. This original townhouse and mews has been interior designed to provide all guest rooms with air-conditioning, free Wi-Fi, HDTVs with 6,000 track music library, internet and games, mini-kitchen, 24-hr Reception & Concierge Service, daily maid service and oversized power showers or baths. base2stay has excellent transport connections and is in close walking distance of Earl's Court tube station. ... more   less 
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