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base2stay Kensington: Traveler Reviews

5.0 of 5
25 Courtfield Gardens, Kensington | Kensington, London SW5 0PG, England
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base2stay Kensington
Ranked #62 of 1,081 hotels in London
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1,804 reviews from our community

Traveler rating
    1,093
    595
    69
    32
    15
See reviews for
Families
368
 
Couples
621
 
Solo
363
 
Business
276
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Perfect for a few days in London with friendly and professional staff.”
4 of 5 stars Reviewed January 12, 2013 via mobile

This is a perfect place for a few days in London. After a long haul flight it was easy to find and the staff were friendly and very professional. It's on a quieter street but so close to the underground at Earls Court restaurants etc . Thanks Base 2 Stay.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask DaveChCh about base2stay Kensington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 9, 2013

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4

Review collected in partnership with Easytobook.com

Ask Harold A about base2stay Kensington
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Masuma A, Guest Relations Manager at base2stay Kensington, responded to this review
January 14, 2013
Hi Harold, thank you taking the time to leave a review. We recently equipped all our guest room doors with overhead closers to eliminate any loud noises. I am disappointed, therefore, to hear that you experienced this issue. I apologise for your disturbance and can assure you that the room that you stayed in was in fact equipped with door closers. We will test its efficiency again and make sure it is working how it should. Thank you for bringing this to our attention and we hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
San Diego, California, United States
1 review
9 helpful votes 9 helpful votes
“Everything you need and nothing you don't”
5 of 5 stars Reviewed January 8, 2013

My 10-year-old son and I just returned to the US from an 11-day holiday in London. We stayed at base2stay and could not have been happier with our hotel choice.

The staff were always pleasant, helpful, and professional throughout our stay. The room, while admittedly small, was just perfect. We stayed in room 117, a standard double. The bed was firm and very comfortable. The little kitchenette was a godsend. We used it to do a simple breakfast in the room each morning. We also stocked the refrigerator with munchies and drinks for those nights after long days of sightseeing and attending four football matches in the London area. We even cooked two take-away dinners from one of the several supermarkets located in the Earls Court area.

The location of base2stay is perfect. From the Earls Court tube station, we were able to take the Piccadilly, District, and Circle tube lines and easily navigate to tons of interesting sites throughout the city. There were numerous restaurant options in the area, which was incredibly quiet and safe for being right in London itself.

Nothing in London is cheap, but base2stay is a very good value for your money. I would recommend this hotel wholeheartedly to anyone looking for a safe, comfortable, and convenient place to stay in London. Base2stay is awesome!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
Ask Mark L about base2stay Kensington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masuma A, Guest Relations Manager at base2stay Kensington, responded to this review
January 14, 2013
Hi Mark, thank you for your lovely review! I’m glad to hear that you enjoyed your long stay with us. It sounds like you and your son had a fantastic time in London and really made use of the mini-kitchen – what you say perfectly describes our reason behind why we have them. Our location is one of the features that guests frequently comment on and we know how important it is in a city like London when you’re always out and about. We really hope to see you return in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wollongong, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
“Perfect for Independant Travellers”
5 of 5 stars Reviewed January 7, 2013

I stayed in a single room from December 19 to December 24 2012. The room was clean, quiet and the bed was comfortable. This hotel has the perfect atmosphere for the independant traveller, who likes to come and go without a fuss. There was plenty of room for me to stow my suitcase in the wardrobe and the mini-fridge and microwave were perfect for quick meals.

The best part about base2stay is the price and location. Just a minute from Earls Court tube station it was the perfect base for spending the day out exploring London. On your way back from the station it was easy to pick up anything you need from the main street of Earls Court before returning to your room. base2stay is the perfect balance of price/convenience/location. I would not hesitate to stay here again.

Room Tip: I had a quiet room above ground level with a window looking into the Mews.
See more room tips
  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
See 3 more reviews by meiow for London
Ask meiow about base2stay Kensington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masuma A, Guest Relations Manager at base2stay Kensington, responded to this review
January 14, 2013
Hi there, thank you for your review. I’m glad our cosy single was all that you needed to make the most of your stay in London, but also that you found us to be a perfect balance! If you need more space on your next visit we offer a variety of room types from single to deluxe- which can occupy a family of 4. Thank you again and we can’t wait to see you return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“Better than average for the price”
3 of 5 stars Reviewed January 7, 2013 via mobile

The base2stay concept is very welcome in London. It manages to tackle the tough task of delivering a clean, neat and efficient accommodation option in a more traditional building. It sits in a great spot in Kensington, really close to Earls Court tube, and being in a terrace row, it looks good too. The check-in staff were numerous (I think we arrived at shift change!) and we got to our room in little time. The accomodation was comfortable, although the bed was too hard, and everything worked fine. The Nespresso is a nice touch too. Claridge's it is not, but as a base to sleep it is miles ahead of its 1980-2000 predecessors in such buildings, and is also much better than the chain multistorey hotel option.

Stayed January 2013, traveled as a couple
Was this review helpful? Yes 3
See 3 more reviews by RolFromOz for London
Ask RolFromOz about base2stay Kensington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about base2stay Kensington

Also Known As:
Base2stay Kensington Hotel
Base2stay Kensington London
Base2stay Kensington Hotel London
Base 2 Stay
Base2stay
Base2stay Kensington London, England
Address: 25 Courtfield Gardens, Kensington | Kensington, London SW5 0PG, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Free High-Speed Internet Kitchenette Suites Wheelchair access
Hotel Style:
#41 Business Hotels in London
#49 Luxury Hotels in London
#50 Family Hotels in London
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
base2stay is an exciting hotel concept in London, located in a fabulous location next to a quiet Kensington Garden Square. This original townhouse and mews has been interior designed to provide all guest rooms with air-conditioning, free Wi-Fi, HDTVs with 6,000 track music library, internet and games, mini-kitchen, 24-hr Reception & Concierge Service, daily maid service and oversized power showers or baths. base2stay has excellent transport connections and is in close walking distance of Earl's Court tube station. ... more   less 
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