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“Perfect London location” 4 of 5 stars
Review of Comfort Inn Kings Cross

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Comfort Inn Kings Cross
3.0 of 5 Guest house   |   2-5 St Chad's Street, London WCIH 8BD, England (Camden / Primrose Hill)   |  
Hotel amenities
Ranked #263 of 535 London B&B and Inns
Castleford, West Yorkshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“Perfect London location”
4 of 5 stars Reviewed 1 week ago

Stayed here recently for a birthday treat. Rooms were adequate, beds very comfortable & clean. Breakfast was reasonable & nothing stopped you from eating more? all in all a good stay. No issues at all, well worth the overnight stay compared to trying to do it all in one day.

Room Tip: I guess my tip would be to have the address in your phone, because there are 2 Comfort hotels close...
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  • Stayed December 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort Inn K, Front Office Manager at Comfort Inn Kings Cross, responded to this review, 2 days ago
Dear Guest,

On behalf or our staff, we are writing to let you know how delighted we were to receive your kind words.

We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, only through their eyes that we can accurately assess the quality of the accommodations and services provided.

Again, let us to thank you for your kind words. We're committed to total guest satisfaction, and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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517 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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Newcastle upon Tyne
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I visited here this weekend. If I'm honest I was rather underwhelmed. The hotel is rather claustrophobic with immensely tight corridors. On getting to my floor, the smell of damp was rather strong and in my bedroom as well.

On the plus side, I found the reception staff to be friendly and accommodating, and location wise it is great for Kings Cross.

Overall, could do better...

  • Stayed November 2014, traveled with friends
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort Inn K, Front Office Manager at Comfort Inn Kings Cross, responded to this review, 2 days ago
Dear Guest,

Thank you very much for your feedback.

We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, only through their eyes that we can accurately assess the quality of the accommodations and services provided.

Again, let us to thank you for your kind words about our staff. We're committed to total guest satisfaction, and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winchester, United Kingdom
Top Contributor
68 reviews 68 reviews
48 hotel reviews
Reviews in 32 cities Reviews in 32 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was a little apprehensive about this hotel - price, location and name. The price is very fair and although hotels in this location can be dubious, this really does buck the trend. The hotel is in a good position and on entry looks well cared for and this is true across the rest of the hotel. I stayed in room 119 which is a small but adequate double with a compact and efficient shower room up three steps. The room was very comfortable with a socket next to be bed - easy to work and or charge equipment.
Breakfast was simple but ample with staff on hand to help us as needed.
I would happily stay here again and would recommend to friends.

Stayed November 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort Inn K, Front Office Manager at Comfort Inn Kings Cross, responded to this review, 2 days ago
Dear Guest,

On behalf or our staff, we are writing to let you know how delighted we were to receive your kind words.

We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, only through their eyes that we can accurately assess the quality of the accommodations and services provided.

Again, let us to thank you for your kind words. We're committed to total guest satisfaction, and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worthing, United Kingdom
Top Contributor
81 reviews 81 reviews
6 hotel reviews
Reviews in 31 cities Reviews in 31 cities
147 helpful votes 147 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed there for a night as close to venue we wanted to visit. Fairly clean and room had all we needed. Reception was basic and receptionist was not really interested as we came through the door. Breakfast was like a school canteen and quite basic. Kings Cross is a busy area and parts are a bit seedy. It was also quite noisey. Not sure I would go back. London prices prevail

Room Tip: Be specific about needs
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  • Stayed November 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort Inn K, Front Office Manager at Comfort Inn Kings Cross, responded to this review, 2 days ago
Dear Guest,

Thank you very much for your feedback.

We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, only through their eyes that we can accurately assess the quality of the accommodations and services provided.

We take extra care when it comes to customer service and we are very sorry to hear that the receptionist on duty did not meet your expectations, please be advised that we have taken appropriate actions and it will not be repeated.

Again, let us to thank you for your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridgeshire
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I stayed at the Comfort Inn Kings cross with my partner for one evening, as we had several bookings for attractions in central London.
The locator is superb, being 3 minutes walk from Kings Cross, the staff were friendly and helpful and the room was very modern, tidy, cosy and welcoming. We arrived slightly early and as our room was ready for us we were allowed to check in early. Unfortunately the customer lift was out of order and this, I can imagine, is very inconvenient for many guests. It is worth noting that the part of the hotel where our room was situated, was not served by a lift, and was down several flights of stairs. Another criticism I have is that the view from our room was of a set of concrete steps, dirty and covered in litter. With that said, the room was very comfortable, with warm shower, large TV and tea/coffee making facilities. The breakfast was good; a continental buffet which set us up well for the day. The price wasn't cheap, and there were hotel rooms in central London available for less, but on the whole our stay was very satisfactory, for what we needed.

Stayed November 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort Inn K, Front Office Manager at Comfort Inn Kings Cross, responded to this review, 2 days ago
Dear Guest,

On behalf or our staff, we are writing to let you know how delighted we were to receive your kind words.

We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, only through their eyes that we can accurately assess the quality of the accommodations and services provided.

Again, let us to thank you for your kind words. We're committed to total guest satisfaction, and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 9, 2014

Spent 1 night in this hotel close to sr Pancras station. People are very friendly and ready to help.
Rooms are clean. Breakfast included is ok for one day, limited if you stay several days.
The only negative point could be the noise outside as you are close to main streets around St Pancras. I would go back anyway for the location, cleanlyness and the welcoming staf.

Room Tip: 3rd floor rather than first for the noise
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  • Stayed November 2014, traveled solo
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort Inn K, Front Office Manager at Comfort Inn Kings Cross, responded to this review, 2 days ago
Dear Guest,

On behalf or our staff, we are writing to let you know how delighted we were to receive your kind words.

We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, only through their eyes that we can accurately assess the quality of the accommodations and services provided.

Again, let us to thank you for your kind words. We're committed to total guest satisfaction, and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 8, 2014

Good price, clean, smart room, decent continental breakfast. Quiet. Very close to King's Cross / St Pancras stations so very handy for getting to Scotland or the Midlands. The Tube runs from Heathrow directly to king's Cross. Easy to get around London from here, by bus or Tube.

  • Stayed October 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort Inn K, Front Office Manager at Comfort Inn Kings Cross, responded to this review, 2 days ago
Dear Guest,

On behalf or our staff, we are writing to let you know how delighted we were to receive your kind words.

We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, only through their eyes that we can accurately assess the quality of the accommodations and services provided.

Again, let us to thank you for your kind words. We're committed to total guest satisfaction, and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Kings Cross

Address: 2-5 St Chad's Street, London WCIH 8BD, England
Location: United Kingdom > England > London > Camden / Primrose Hill
Amenities:
Free Breakfast
Hotel Style:
Ranked #263 of 535 B&Bs / Inns in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Inn Kings Cross 3*
Number of rooms: 53
Official Description (provided by the hotel):
Refurbished hotel in Georgian dating from 1700; situated in a quiet location in central London, with easy access to underground. ... more   less 
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Also Known As:
Comfort Inn Kings Cross Hotel London
Kings Cross Comfort Inn
Comfort Inn London
London Comfort Inn
Comfort Inn Kings Cross London, England

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