Having visited London numerous times, we prefer the convenience of the Paddington Station/Heathrow Express area. We have stayed in several of the small hotels within a few blocks of the station but feel the Quality Crown Hyde Park is the best thus far. Upon arrival, we met Mr. Witek who seemed to serve in every capacity from bartender(intimate bar adjacent to lobby) to helpful tour arranger to "solver of all problems"-what a delightful man. Our room was spacious with nice amenities, the large breakfast buffet was outstanding and the area was quiet.Since we visit London for "everything London" and not staying in a posh hotel, this property was excellent. All the hotels in the area are priced in the same range-expensive-but this is London. If one really has to have a warehouse size elevator, then stay at a super expensive property instead of this cozy, welcoming, clean and super place.For the seasoned traveler, this hotel would be a wonderful choice.

I stayed here with work and it was the smallest room I have ever stayed in! It's close to Paddington Station and is clean however I think you could get something better for the money. The walls are paper thin, I could hear everything next door! Breakfast was ok but we had finished by the time they came round with tea and coffee.

The hotel is in an excellent location for Paddington Station. Also there are lots of decent restaurants and very good pubs just around the corner. Unfortunately, the hotel is disappointing given its grand exterior in a very nice square. The reception is quite drab and doesn't give a very good impression of the hotel. The girl at the desk was glum, unsmiling and did nothing to make us feel welcome. We had to go away for an hour as the room was not ready as we were early, which is fair enough. When we returned a couple were complaining about the room they had been given. They told me that it was really tiny with no window. This was definitely not what I was prepared to put up with so I asked to see the room before checking in. Fortunately, our room was OK but was very overpriced at £169 a night. What was really galling was that they wanted an extra £12.50 a day for Wi-Fi. The hotel website advertises free Wi-Fi but if you book through an agency like Booking.com it isnt.We thought the fee extortionate and we decided to go without. The breakfast dining room was small and the staff very, very busy but we thought the food satisfactory. we just stayed one night and all in all, we probably wouldn't stay there again.

My wife and I have just returned from 2 nights break in London and we stayed at this hotel. From the moment we walked through the door we felt welcomed. We were met at reception by the staff who had a smile and gave us a good welcome. Our room which was an executive double was clean and tidy and very quiet. Bed was so comfortable did not want to get out of it. Both nights when changed and went out and on our return to the room the bed had been turned back, chocolates on the bed , the room had been cleaned and we had clean towels in the room. Breakfast was great plenty of choice well stocked, fresh and hot. Hotel very close to Hyde park and paddington tube and railway station. If we come to London again this will definetly be our no 1 choice hotel . Thanks very much to all staff