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Holiday Inn Express London- Southwark: Traveler Reviews


103-109 Southwark Street, London SE1 OJQ, England
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Best fare found from San Diego to London: $752

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80% Recommend
3.5 of 5 stars 74 reviews
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Holiday Inn Express London- Southwark

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1 of 5 stars
badbeartx   2 contributions
EU
Jun 19, 2007 | Trip type: Solo travel
4
people found this review helpful

First off, I stay with Holiday Inn over 100 nights a year and can understand an off day. BUT!!!!!!

Upon arriving I was greeted by rude, unattentive staff, who were more concerned with organizing papers than dealing with my check in.

After my checkin, arrived in room to find, a large white flakey stain on the bed spread, hmmmm imagine what that was???

Called the front desk to have them come to have a look.... the response was, " there are only two staff in the entire hotel and we are busy and will come in 15 mins. After 30 mins I called again, 30 mins later I went down to the desk and waited until they came to the room with me.

Upon arriving in the room, the attendent show the stain and immediately removed it from the bed, then asked "is there anything else?" At which point I asked what do you mean? are you not going to change the sheets? Change my room? "No sir, the sheets are clean"

At this point I asked to speak to the manager and was told there was no one that could speak to me until morning.

Also the room was very warm, I was told the A/C was not working and would not be fixed during my stay.

At this point I was done with this hotel, and lucky for me I booked my stay with Priority Club.... One call to them and I was on my way out of this dump and off to the 4 star Mayfair Holiday Inn. Priority Club guaranteed the rate from the Southwark and it cost me nothing extra but my time.

I recommend that everyone join Priority Club.....

NEVER STAY AT SOUTHWARK HOLIDAY INN LONDON

  • Liked — Nothing
  • Disliked — everything
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay May 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Solo traveler
  • Age group 35-49
  • Member since November 04, 2006
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €162 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
OK for an overnight stay

Holiday Inn Express London- Southwark

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3 of 5 stars
PhilCambridge   20 contributions
Cambridge
Jun 19, 2007 | Trip type: Solo travel

I stayed at the Holiday inn in Southwark as a cheap overnight before catching the Eurostar to Paris.
The hotel is OK, a little small but the free breakfast is a nice touch.
Its a fair walk from the nearest tube station and there is nothing close by if you are visiting at the weekend everything is closed.
Taxi to Waterloo is about £10 and takes only a few minutes.
If you are visiting the west end then a hotel closer will be a better option.

Phil Cambs.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2004
  • Visit was for Other
  • Traveled with Solo traveler
  • Age group 35-49
  • Member since June 07, 2006
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €162 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
Awful - not recommended

Holiday Inn Express London- Southwark

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1 of 5 stars
derby30   11 contributions
Derby
Apr 24, 2007 | Trip type: Couples
3
people found this review helpful

Although this hotel IS in a great location - good for Waterloo, Tate Modern, etc. The service is really not good. The staff were rude, off-hand and very unhelpful. The bed sheets were stained with what looked like blood. The bathroom fittings were bad - hot water coming out of the hot AND cold taps in the sink, broken tiles, shower that kept going icy cold. Un-hoovered floor. Noise (very loud!) from either air conditioning or bathroom ventilation - meaning no sleep. The buffet breakfast was ok but the room was so small, they had to open up a meeting room to accomodate everyone, and then they kept running out of food!! Will not go back to this hotel, ever.

  • Liked — the breakfast was ok
  • Disliked — stained bed sheets and lack of sleep due to noise
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay April 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since April 24, 2007
  • Would you recommend this hotel to a friend? No
  • I selected this hotel as a top choice for Sporting event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €162 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
Okay

Holiday Inn Express London- Southwark

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2 of 5 stars
mamasad   3 contributions
quechee
Apr 22, 2007 | Trip type: Family
1
person found this review helpful

Not sure I can recommend this as a place to stay. I drove there and needed to park for 5 minutes to unload 4 children and 6 bags and front desk clerk was not particularly helpful about where I could park. She wanted to charge me 12 pounds to park in their car park to unload!! Rarely a smile from anyone, it appeared to me that they are just working for the money and not for the love of the hotel business.
Having said that the maid was lovely and immediately set our room up as a triple as soon as we arrived. However, the beds are awful and the noise from the front of the hotel kept us awake. My friend stayed at the back of the hotel and she was kept awake with chatting outside the hotel.
Bathrooms were okay not sparkling clean and only with a shower.
Breakfast was great, especially for the kids.
Location okay and an easy walk from public transport.
Not sure I would go there again.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay April 2007
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 35-49
  • Member since March 16, 2007
  • Would you recommend this hotel to a friend? No
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €162 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
Not fancy but it works

Holiday Inn Express London- Southwark

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3 of 5 stars
Scarlet46   33 contributions
VA
Mar 21, 2007 | Trip type: Couples
1
person found this review helpful

We stayed here to save a bit of money while in London. The bus and tube lines are close by. The reception area/breakfast area was a bit frumpy but the breakfast service was good. There is a bar here at night for guests so you don't have to leave again after a long day sightseeing. We were able to stash our luggage for the day until check in which left us time to sight see. The room is small with not many frills but adequate. Tea and supplies in the room was nice. Internet on their computer in the business center can get pricey.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2007
  • Visit was for Other
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since February 14, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Great pool scene, Pet owners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes
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Average price*: €162 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
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Holiday Inn Express London- Southwark Also Known As

  • Holiday Inn Express London
  • Holiday Inn London
  • London Holiday Inn
Address: 103-109 Southwark Street, London SE1 OJQ, England