I have thought for years of buying a very high quality, felt fedora but my unusually large hat size made them difficult to find. On a family vacation to London last year, we came across this lovely little shop a block away from our hotel. It was, from start to finish, a terrific experience. I have never purchased a quality hat before and knew little of the differences between them. The saleswoman who assisted me could not have been more solicitous or helpful. She was gracious and patient, even when I walked out undecided after spending a half an hour with her. Two days later, I returned and made the purchase. The store had numerous hats in stock in my size. The saleswoman took time to fit the hat carefully, to explain its care to me and to arrange delivery to our hotel.
I have begun wearing the hat again this winter and love it. Given my experience, I am deeply surprised by some of the negative reviews. Perhaps I was just fortunate, but I found this to be a great, memorable shopping experience.
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