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“Lovely stay” 5 of 5 stars
Review of Mandarin Oriental Hyde Park, London

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Mandarin Oriental Hyde Park, London
5.0 of 5 Hotel   |   66 Knightsbridge, London SW1X 7LA, England   |  
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Paddington Bear Package
Ranked #153 of 1,065 Hotels in London
Paris, France
Reviewer
3 reviews 3 reviews
“Lovely stay”
5 of 5 stars Reviewed 3 days ago NEW

Had an excellent stay at Mandarin Oriental London. The breakfast was excellent, with a Nice view on Hyde Park. The rooms are cosy and from the high floors, the view with all the xmas decoration is breathtaking. The new tea room, The Rosebery is a must. And for a french touch or taste, Bar Bolud is a compulsory stop.

Thank you for this nice stay with very professional staffs.

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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623 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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Asia
Top Contributor
72 reviews 72 reviews
27 hotel reviews
Reviews in 22 cities Reviews in 22 cities
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

MANDARIN ORIENTAL Hyde Park is truly one of the world's grand hotels. I have stayed in many
around the world like the Danieli in
Venice. Superb location just two
minutes from Knightsbridge Station
and very near Harvey Nichold and
Harrods. Fabulous food in Bar Boulud.
I absolutely adore the Boudin Noir!
Afternoon Tea in the Rosebery is to
parachute behind enemy lines in Afghanistan
for! Perfectly splendid sushi like sandwiches, scones
and cakes with premium teas. Omg! Super yummie!
The Grosvenor Suite is extremely comfortable. The swimming pool and Gym too are outstanding.
Amazing aromatherapy couches to relax on...
I would have liked a punching bag and/or Red Msn in the Gym for Krav Maga practice. Nevertheless the Techno Gym mschines are quite adequate. I really like to see
thevHousrhold Cavalry and the Blues and
Royals cantering past when I tuck into my a la minute
Smoked Salmon Omelette. Life us like ice
cream...enjoy it before it melts! Dr. Michael Lim is a
renownedvTravel, Food and Wine Writer/Editor

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOHYDEPARK_LONDON, Manager at Mandarin Oriental Hyde Park, London, responded to this review, 3 days ago
Dear ThetravellingG0urmet,

Thank you for the lovely review. It is with great interest I read through your analogies and metaphors which I will certainly share with the team. I look forward to welcoming you back, soon.

Kind regards,
Flavia Daudan-Caponi
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ios
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Greatly located with lovely views of the park and/or the city. The bar rocks and we really enjoyed the new afternoon tea room addition. The renovated and upgraded spa and gym is great and the Concierge staff could not be more helpful, efficient and professional. Room service is a bit inconsistent. We really enjoy our stay every time.

  • Stayed November 2014, traveled with family
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOHYDEPARK_LONDON, Manager at Mandarin Oriental Hyde Park, London, responded to this review, 3 days ago
Dear Vassopetridou,
Thank you for taking the time to post your comments regarding your recent visit. It is with pleasure I learn you have enjoyed your Mandarin Oriental experience and have enjoyed our latest addition, Afternoon Tea at The Rosebery. Additionally, thank you for your feedback on our in-room dining service, I will be sharing this with the Director of Food & Beverage. We look forward to welcoming you back.

Kind regards,
Flavia Daudan-Caponi
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
79 reviews 79 reviews
40 hotel reviews
Reviews in 41 cities Reviews in 41 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

There is no question that Mandarin Oriental is a great hotel. However, it does not pack the same punch as other Mandarins I have been in.

Pros:
- great location at the Hyde Park, one can easily access the Tube, do some shopping or walk to the Winter Wonderland.
- excellent service, always friendly and attentive, full of nice touches, like welcome sweets
- the Bistro restaurant is outstanding

Cons:
- the rooms are nothing special, typical British style dark, overcrowded, plushy decor, relatively small size, darkish ( of course we were there in December :-))
- the bathroom is not five-star, smallish, oldish, and lacks hot water after midnight

Overall a bit overpriced, one can get similar quality hotels at half the price in London, but still recommended for those willing to pay the extra for the great service

Stayed December 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOHYDEPARK_LONDON, Manager at Mandarin Oriental Hyde Park, London, responded to this review, 3 days ago
Dear Miki D,
Thank you for taking the time to post your review on your recent stay with us. Your list of Pros makes me very delighted as our aim is to always provide excellent service with friendly manner and attention to details. Regarding the Cons, I would like to thank you for sharing them, without our guests input we cannot progress. Also, I am delighted to share with you that we continually invest behind new facilities which has recently included the launch of two new restaurants, a Royal Suite, a tea lounge, swimming pool and fitness suite. Most recently we have completed a soft renovation of all our suites.


Kind regards,
Flavia Daudan-Caponi
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sydney
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Opposite Harvey Nichols and in the centre of Knightsbridge, this is a great location for a grand hotel stay in London. As a grand and old hotel, some things are a little wanting like location of power points and mirrors and separate showers in some rooms. But the rooms are beautifully furnished , fresh, and of the highest quality fittings. Staff can not do enough for you, although don't expect to see many British as is the case in most London hotels. One of the best dining experiences anywhere is right in the hotel - Dinner by Heston Blumenthal; although you need to reserve a table weeks in advance! Our now resident London hotel choice!

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOHYDEPARK_LONDON, Manager at Mandarin Oriental Hyde Park, London, responded to this review, 3 days ago
Dear Rod L,
What a touching review. Thank you very much for making us your choice of residence in London and taking the time to post your comments about our service. I will happily share your comments with everyone, especially the team at Dinner by Heston. On behalf of the whole hotel, we look forward to welcoming you back to your London home.

Kind regards,
Flavia Daudan-Caponi
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
1 review
5 of 5 stars Reviewed 1 week ago

Mandarin is the best. Always choose Mandarin. Staff is amazing andbibgot a really warm and pleasant review. Very professional staff and I felt right at home. I got everything I wanted, would recommend to friends and family.

Room Tip: Enjoy yourself
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  • Stayed December 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOHYDEPARK_LONDON, Manager at Mandarin Oriental Hyde Park, London, responded to this review, 3 days ago
Dear ramintagudoniene,

Thank you for your short and sweet review. I am pleased we have you as a fan and we all look forward to welcoming you back in the not too distant future.


Kind regards,
Flavia Daudan-Caponi
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
1 review
4 of 5 stars Reviewed 1 week ago

Location is perfect, hotel room - very-very good(not my style but very good). Personnel is also very good. Breakfast is a horror. Do not choose this option. Nothing to choose from, not too good quality of products. I had to ask three times for the bill.

  • Stayed December 2014, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOHYDEPARK_LONDON, Manager at Mandarin Oriental Hyde Park, London, responded to this review, 3 days ago
Dear 456maximm,
Thank you for taking the time to post your comments. I am pleased you have enjoyed your hotel room and personnel service. However, it saddens me to read that you have had a very negative breakfast experience. I will be sharing your comments with our Food and Beverage Director in order to ensure this experience is not to be re-lived by other guests. In the meanwhile, if you wish to discuss this any further, please do email me directly at your earliest convenience at molon-info@mohg.com

Kind regards,
Flavia Daudan-Caponi
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mandarin Oriental Hyde Park, London

Address: 66 Knightsbridge, London SW1X 7LA, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#39 Spa Hotel in London
#93 Business Hotel in London
#111 Family Hotel in London
#114 Luxury Hotel in London
#169 Romantic Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental Hyde Park, London 5*
Number of rooms: 198
Official Description (provided by the hotel):
With bustling Knightsbridge on its doorstep and leafy Hyde Park at its rear, Mandarin Oriental Hyde Park is London's most prestigious address. Blending sumptuous guestrooms with a world-leading spa and a stylish bar, it is the definitive destination for a luxury escape. And with two award-winning restaurants including Bar Boulud, London and Dinner by Heston Blumenthal, the first London restaurant for one of the UK's most renowned chefs, Mandarin Oriental Hyde Park stands at the culinary centre of the capital. ... more   less 
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Also Known As:
Mandarin Oriental Hyde Park, London Hotel London
Mandarin Oriental London
Mandarin London
London Mandarin Oriental
Mandarin Hotel London
Mandarin Oriental Hyde Park, London England

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