IT is an experience i would pass to others!!(they have a great restaurant,in room dinning was a bit of a challenge due to i gather functions going on then you would have different chefs on!!"but always plenty of it"breakfast you really get what you pay for!! A MUST TRY!! ALSO SPA,WELL THAT IS A TREAT ON IT'S SELF!! very understanding team!just to walk in and experience the smell WOW!!REALLY i felt as though i was in Asia again!l purchased a whole different variety of candles and remedies,they have several great names in itself! i do love the Aromatherapy!We had court yard rooms interconnecting one to another!very quiet,comfortable bedding "complete luxury"sleep all you want!! the bath towels always warm plush carpets through out,the whole rooms were in itself plush!YET A TOUCH of modern flat screen tv "with all the tick tacks"and a whole variety of movies!! with decour colours that ease you into a dream of your own after any hard day from wherever!or just simple shopping! everything is at your site step out into mainstream shopping!!from the famous Harrods on to all the name brands!(the one thing during the day very busy outside the hotel,and that was not to my liking but the bell boys are right there to assist in every way!!and when you walk in,your in heaven on it's own….the charm ambience of oak marble reminds me so much of pure elegance on it's own!! They had a beautiful christmas tree,designed by Harrods,a grand fire place is somethig i adore! The housekeeping staff are on hand any time,with whatever your needs desire!"the executive housekeeper is lovely".AND DO NOT DISTURB IN THIS HOTEL IS REALLY "DO NOT DISTURB"NO ONE will disturb you NO MATTER WHAT!! Julia manager of guest relations WONDERFUL professional period!! we had a few minor challenges at the beginning she sorted it out right away!SHE IS AN ASSET TO THIS HOTEL,yet living in Asia makes her even more experienced as in service for our guests no matter what!!she made our stay even more relaxing,you could count on her anytime!! thank you Julia!!l wish you all the success in the industry… Maria duty manager also nice,checked us upstairs in our rooms!and listened to all of our requests!All the staff were lovely and helpful!! Thanks to Martin night manager who checked us out,a real gentleman!! helped with our late check out,very patient!! all the best to you too!
I would ask for anyone to try this hotel!! it is a bit of Asia in this bursting city! we will as a family! we might have more family on the next run with us!!
Thank you again!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Daniela B, first let me say how much of a pleasure it was to have you stay with us at Mandarin Oriental Hyde Park recently and thank you for taking the time to post a review on Tripadvisor. We were thrilled to learn that you had such a pleasant trip and enjoyed our world famous Mandarin Oriental service so much. We have passed your kind comments on to Julia, Maria and Martin who were touched by the mention and delighted you had such a wonderful time. Thank you also for the recommendation and we look forward to welcoming you back to Mandarin Oriental Hyde Park, London again soon.
Report response as inappropriate
With best regards
The Management Team at Mandarin Oriental Hyde Park, London
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.