I was looking for an affordable hotel near Paddington and had gotten an email from the Eton Collection (I'd stayed at one of their other properties that was fantastic!). So I thought I would try this one. I was upgraded to a larger room - high ceilings, comfortable bed, robes for your convenience, fresh water supplied to your room each evening and free Internet (although it was a little awkward that I had to get a different log-in/password every day).
On the downside, no heat in the bathroom - which would have been OK, except the windows were old and drafty. I was also a little disappointed with the evening front desk attendant. Not very friendly and wasn't very helpful in answering some of my London questions. However, the nice young man that helped me with my luggage and showed me to my room was great. Breakfast was not worth it...buffett disappointing and toast burnt!
Nevertheless, I like the charm of a non-chain hotel, so I would consider staying again.