I'm reluctant to add to the accolades offered to this hotel as it means it will probably be booked out next time I go to London. However, the hard working and accommodating staff deserve recognition.
I travelled with my teenage daughter who has experienced many 5 star hotels (Sofitels, Hyatts, Orient express group and Hiltons) on family holidays but after our champagne check in and exceptional service right from the front door, on entering the room she looked at me wide eyed and said "can we afford this?". I have to admit I was wondering the same, thinking that perhaps I had mistaken the rate! I quickly got onto the free wi fi to check. This has to be the best value hotel in London. (On our previous trip together I had paid the same rate at The Russell only to experience appalling service and dirty rooms.)
Our room was a very good size especially by London standards. When we arrived we had a King bed, we asked if it would be possible to split the beds to twins when the room was made up the next day. Within 2 minutes someone from housekeeping arrived to alter them.
Finally there was a mix up with the booking which was my error but was fixed very satisfactorily by the manager with no fuss at all.
Perhaps this hotel steals staff from Buckingham palace which is just across the road they certainly treated us like royalty!
- Official Description (provided by the hotel):
- Luxury hotel with club like atmosphere & 21st century business technology; near Buckingham Palace & Westend theatre. ... more less
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- Also Known As:
- 41 Hotel London
- Hotel 41 London, England