We've just had a wonderful stay at this little treasure of a hotel. The room was cosy and beautiful with antique furniture and bags of character. The bed was really comfortable and we didn't hear a thing all night either, from the street below or from other rooms. The service was excellent; reception staff were welcoming and allowed us to check in early and our room service was friendly and efficient. We generally only get to stay in London once a year and this hotel was the best one yet. The only slight niggle is that there was no kettle in the room, so we had to pay for room service when we needed a cuppa, but the coffee and homemade biscuits we had were delicious.