We stayed at One Aldwych in July 2012 and were very pleased. The location is exceptional for walking around Covent Gardens and Soho. The staff went out of their way to make sure we had a pleasant stay and provided excellent restaurant recommendations. Our last night the hotel had an unfortunate incident where the fire alarm went off. Although the staff was flustered and did not sufficiently direct everyone in the halls, they made an outstanding effort to apologize the next morning. They had a fabulous breakfast to go waiting for our party of 4 at 6am as we prepared to leave for the airport. They went above and beyond what I have seen at other hotels to make sure their guests are happy. We will definitely return.

We had a pleasant stay at One Aldwych, it's a modern and clean hotel, good service, helpful staff.

One Aldwych has two restaurants, Indigo opens everyday which has only a few choices on the menu, the other one Axis which has more choices, but it closes on Sunday and Monday. There are lots of restaurants in this area but sometimes we just don't want to go out after a tired day.

While this is a much overused expression in the UK, it aptly describes this terrific hotel in the heart of things in London. Its location is just perfect for all types of adventures and fun, whether it by the theater, the Borough Market, Covent Gardens, the museums and what have you. And when you are done with the day (frankly, at any time of day) there is a terrific pool with steam and sauna waiting in the basement. The staff were all so very courteous and helpful, despite the concierge is a Millwall supporter, and provided helpful hints on navigating in the city. Different fresh fruit in the room every day, and shoes shined every night. Coupled with the lounge and bar and restaurant, it makes this hotel...well...brilliant.

We stayed at the Aldwych Thanksqiving week 2012. The service staff is totally committed to doing everything possible to make your stay memorable.
We had reservations near the hotel for dinner and they offered to walk us over..There recommendations for dining were right on target, I would recommend not taking the executive room it's smaller than the next level.
Taxis are easy to get. but the hotel is in the heart of Covent garden and the Theater District.