I stayed in Suite 606, also known as Dome Suite. Tlhe suite is huge, immaculate, it oozes elegance, has a spacious bedroom, guest bathroom, lounge area that can easily seat 10 people, and dining room table in the dome that can seat 10 people. I didn't want to leave my room. Since I was on my own, I was saddened that I couldn't utilise the room. When travelling here, at least use the room for a meeting, or host a function - its that special.
When I walked into the Lobby Bar it was very full. As I walked in I scanned the area for an open seat. Two servers immediately spotted my predicament and before I could even ask, one prepared a table and chair for me. Anticipating customer needs even before they ask is the ultimate definition of service in any industry. One Aldwych sets the standard!
Everywhere I went in the hotel I was offered a paper, as soon as the staff realised I was on my own. I was always addressed by my name - talk about personalised service!
The Axis restaurant is not only elegant, but the menu is varied. I am a vegan and had a great meal. All tastes will be catered for! The winelist is equally great, offering French, Italian, German and new world wines.
The gym is well equipped; the pool large and quite nice.
But the abiding memory is of staff who are friendly, caring, efficient and anticipate customer needs!
The hotel truely lives up to its slogan " as good as it gets". And it is right in the heart of theatre land!