I have stayed many times at the Browns. The staff is amazing, food excellent, and the rooms are perfect. Seriously, there is only one thing that the Brown needs to work on and thats breakfast!! Buffet is ok, but needs some work. The hotel is not cheap and thats good, cause I want them to maintain the type of people that visit the hotel. I have stayed in most of the london hotels including the Dorchester, Mandarin, Hulkins, Berkley, Ritz, and the Landsborough. All of them are either too "ritzy, old style" or too "cold, no cozziness what so ever and dull." The Browns is just the right style. The Apple Crumble Pie is out of this world!!! A MUST HAVE!!!
Victorian sponge cake offered at tea time is ufffffff DELICIOUS!!
My wife left the safe opened once and we had a few 1,000 in it and also some Euros, the money was UNTOUCHED, her diamonds too were all there!!

Overall, Browns is the reason why I come back to London!!

While it is not cheap Brown's offers the traveler a great location, professional service, and a variety of food and shopping establishments within feet of the hotel. Despite its central location it is surprisingly quiet.
I found Londoners eager to come to Brown's for meetings.

We had the romanic retreat package, as that offered an upgrade to the room. We ended up taking a junior suite (i.e. one larger than average room with a sofa, coffee table etc.) for £500 + VAT. First night included bottle of Taittinger Champagne, strewn rose petals (of limited utility) and chocolates.

The staff are excellent, they give it a small hotel feel. Full breakfast in the room (£32 each, but included in the package) was very good. It is, of course a wonderful location if you fancy wandering around Bond Street/St James' and pretending to be uber rich. Speaking as a Londoner, it gave me a new perspective on that part of town.

Only disappointments were that the in-room entertainment was weak (poor choice of movies, problem with sound on DVD player, radio on the blink) and, for a romantic retreat they could perhaps have provided some flowers or something. The mini-bar snacks were over-priced, even by the extravagant mark-ups which hotels always seem to feel obliged to inflict. Also, I think they charge for internet access - the notice in the room claims it's £15. I didn't try it, but if that's true, I wouldn't go back; it's so irritating.

Overall, if you feel like pretending the cc hasn't happened, or doing a little single-handed stimulation, it's not a bad place to start.

Having stayed in so called four star hotels in London before, this five star hotel was a real treat - but it is very expensive. We liked everything about Browns: the manageable size, interesting boutique style decor, the huge choice of cocktails in the bar, the charming and approachable staff, the good breakfast and the lovely room.

We we in London for my husband's birthday and to use a voucher for dinner at the Dorchester on Park Lane. The Dorchester dinner was dreadful (in the Grill restaurant: boring menu, staff who didn't make eye contact, slow service, food unexceptional). In contrast, we had dinner the following night in Browns' Albemarle restaurant, which was excellent. Interesting range of dishes and beautifully cooked. Pricey though at £150 for two - without pudding.

Browns is in a brilliant location, just off Piccadilly. It's an easy walk to many of the tourist attractions in West London, the tops shops, etc. We would definitely stay here again, credit crunch permitting.