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“Hix Restaurant At Browns Mayfair” 5 of 5 stars
Review of Brown's Hotel

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Brown's Hotel
5.0 of 5 Hotel   |   33 Albemarle Street | Mayfair, London W1S 4BP, England (Mayfair)   |  
Hotel amenities
Ranked #54 of 1,049 Hotels in London
Certificate of Excellence 2014
London, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Hix Restaurant At Browns Mayfair”
5 of 5 stars Reviewed October 7, 2013

Went to celebrate my granddads birthday,6.10.13 with the family had an amazing time, superb food excellent service. Antiono and his staff where great, My granddad left very happy like the rest of the family brilliant time will recommend to my friends had dinner at many other hotel restaurants but this was one of the best many thanks
K Taylor London

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, October 11, 2013
Thank you for your excellent review of Hix Mayfair. I'm pleased to know that your whole family and in particular your granddad enjoyed both the food and service on this special occasion. We look forward to welcoming you back for future celebrations.
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725 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perth, Australia
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 6, 2013

My husband, teenage daughter and I were fortunate enough to spend few days at Brown 's Hotel on London in July 2013. It was the quintessential London experience that I believe everyone hopes to have: excellent staff, very historic and elegant boutique hotel with the atmosphere of a private club, a beautiful room and fabulous dining with a very contemporary British focus (they even offer kedgeree on the menu), not to mention the perfect Mayfair location walking distance to so many tourist sights and fabulous shopping. The bar is atmospheric and fun, and the humorous but very professional doormen made it a point to memorise our names from the moment we checked in so 'Jonny' welcomed us back after each daily excursion by name as if we were returning to our private home. Every evening instead of the usual chocolate on the bed Brown's staff leave little tubes of night cream on each pillow and the bathroom goodies 'Ren' are beautiful to use. Our only one comment is offering free wifi would be the icing on the cake and would be a welcome improvement. Brown's isn't cheap - it is five star luxury, however unlike other five star London hotels that we have stayed at, if you are lucky enough to stay at Brown's it is worth every penny.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, October 10, 2013
Thank you for your glowing review of Brown's detailing all the things that make us such an exceptional hotel. We pride ourselves on providing friendly, welcoming service and in offering that 'home from home' feeling to our guests. We very much look forward to welcoming you back on a future occasion.
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Aylesbury, United Kingdom
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed October 4, 2013 via mobile

Having had afternoon tea at Fortnum & Mason and not being impressed I was, after reading the reviews for Brown's ever hopeful, and I wasn't to be disappointed. From the minute we walked in to the trip to the powder room before leaving I could find no fault. I was in London with my sister for a special girls day out. We arrived a little early so had a cocktail in the bar, served with nibbles. We were informed by a member of staff from the tea room when our table was ready & no sooner had he moved away than the young lady who had served us our drinks was at our side with the bill. We were seated at a small round table, big enough for two in beautifully upholstered wing backed chairs, that were so comfortable I could have easily had a little nap after tea! The waiter came over to pour us a glass of our chosen Champagne & explain the process. Our sandwiches & pastries arrived followed a short time after by our tea. The sandwiches were so tasty & when we were offered more we happily accepted. The scones were warm & light & the strawberry jam was just yummy, I'm told the clotted cream was to die for too! The pastries were dainty & delightful & again seconds were offered & accepted. The atmosphere was very pleasant, lots of people chatting away in comfortable seats or on sofas at well laid tables with highly polished tea service & fine table ware. The waiter was attentive & polite. On paying the bill you are given a small package of the tea you had ordered, I now need to buy a tea strainer! You could look at it that it's a lot of money for a glass of fizz a pot of tea with a few sandwiches & cakes, but it's all so nicely done & now and again so nice to have a treat. I have been telling all my friends & family of the wonderful 2 hours we spent there & couldn't recommend highly enough that if you want afternoon tea whilst in London then Brown's is the only place to go. Can't wait to take Frank, he'll love it.

Stayed September 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, October 10, 2013
Thank you for your wonderful review of all the elements of Afternoon Tea for which Brown's is famous. I am so pleased to learn that we lived up to your expectations. We like to provide a comfortable atmosphere with as many replenishments of our offering as our guests wish to enjoy, and look forward to welcoming you back in the future.
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Albuquerque, New Mexico
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 1, 2013 via mobile

Browns hotel is a top of the line hotel located in a great area of London. Close to great pubs, restaurants and shopping. The staff was great and the rooms are huge compared to other hotels in Europe. They have good room service and a great little work out gym. The tv in the rooms is quite small but other than that. Browns is a great place to stay. The only drawback is that it is pricey.

Stayed August 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, October 10, 2013
Thank you for your recommendatoin of Brown's as a great place to stay. I am pleased to know you enjoyed our facilities and location and we look forward to welcoming you back again.
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London, United Kingdom
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 27, 2013

We stayed at Brown's for my Birthday weekend & it was great from start to finish. The concierge are extremley courteous, as were the receptionists upon checking in. We were shown to our room, a very generous size with all the amenities you could wish for. The walk in wardrobe was just fantastic! The bed was very comfy and the bathroom was huge - toiletries replaced everyday and turn down service of an evening. My husband had ordered a birthday cake & a bottle of champagne for us, this was such a treat and the cake was delicious! We loved going down to the bar each evening before dinner- the atmosphere was very relaxed and it was very enjoyable to sit and have drinks and nibbles before dinner. All in all, an excellent weekend thanks to Brown's and we would definatley return!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, October 10, 2013
Thank you for your excellent review. We always enjoy contributing to special occasions and I am so pleased to learn that your Birthday weekend was such a success. We look forward to welcoming you back for other celebrations in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antwerp, Belgium
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 26, 2013

A Paul Smith decorated Christmas tree, a bar with atmosphere and a room to dance in.
Superb, but not if you look for hip and trendy. This is a hotel where you feel very British! It is perfectly located in Mayfair, walking distance from what is the best

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, October 10, 2013
Thank you for your review and appreciation of our Englishness in a prime location. We look forward to welcoming you back in the future.
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Bristol, United Kingdom
Top Contributor
180 reviews 180 reviews
30 hotel reviews
Reviews in 79 cities Reviews in 79 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed September 25, 2013 via mobile

Friendly greeting, car whisked away without fuss, fast check in, quick coffee and off into London. The room was enormous. Enjoy having the space in a bustling city. Location is great for fast access to many parts of the city whilst not being too busy.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, October 10, 2013
Thank you for your endorsement of Brown's. We pride ourselves on friendly , efficient service is spacious and comfortable surroundings and I am pleased to know this was the case for your visit. We look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Brown's Hotel

Address: 33 Albemarle Street | Mayfair, London W1S 4BP, England
Location: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#14 Spa Hotel in London
#35 Romantic Hotel in London
#36 Business Hotel in London
#46 Family Hotel in London
#49 Luxury Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Brown's Hotel 5*
Number of rooms: 117
Official Description (provided by the hotel):
Brown's was the first hotel to open in London in 1837 and since completing a 24 million-Pound restoration, this outstanding hotel now offers guests 117 luxurious rooms and suites, outstanding dining, a buzzing bar and relaxing spa. Situated in the heart of Mayfair, Brown's Hotel has many of London's major attractions and best shopping on their door step. It is from here that Rudyard Kipling wrote "The Jungle Book" and Agatha Christie "At Bertram's Hotel". ... more   less 
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Also Known As:
Browns Hotel London
Brown's Hotel London, England

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