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“Absolutely amazing guest services!” 5 of 5 stars
Review of Sanderson London Hotel

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Sanderson London Hotel
5.0 of 5 Hotel   |   50 Berners Street, London W1T 3NG, England   |  
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Ranked #112 of 1,063 Hotels in London
1 review
“Absolutely amazing guest services!”
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed at the hotel after a disappointing experience. The manager and staff offered the most outstanding services to make out stay enjoyable!! It's so refreshing to know that such amazing customer services still exist!! Great location, the Long bar was really trendy, definitely recommend this hotel to anyone thinking about it!

  • Stayed October 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grant C, Hotel Manager at Sanderson London Hotel, responded to this review, yesterday
We pride ourselves in being accountable to our guests and always aim to exceed expectations by delivering the highest standards of service so we are overjoyed to have been able to restore your faith in Sanderson. It would be wonderful to look after you again and hope you have the opportunity to return to us again soon, when you are planning another stay please email kris.rajski@mhgc.com so that he can personally make sure your next visit is even more memorable.
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802 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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English first
Cologne, Germany
Top Contributor
128 reviews 128 reviews
26 hotel reviews
Reviews in 42 cities Reviews in 42 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Sanderson is a five star luxury boutique hotel in the heart of London's West End. The building was designed by the famous French architect Philippe Starck. Location is top - just a few steps from Oxford Street shopping and the vibrant Soho Theatre district. Rooms are newly renovated and very stylish designed. Not to forget the beautiful Courtyard Garden reflecting calmness, tranquility and peace. Drinks should be taken in the beautiful glowing onyx Long Bar.

  • Stayed October 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grant C, Hotel Manager at Sanderson London Hotel, responded to this review, yesterday
Thank you for your 5 star review of Sanderson. Your description is spot on and we very much appreciate your recommendation to the Tripadvisor community. We hope you have the opportunity to return to Sanderson so you can enjoy more of our stylish rooms, peaceful courtyard and the ambience at our beautiful Long Bar. When you have a date in mind to return please get in touch with kris.rajski@mhgc.com so that he can ensure you have another luxurious stay with us.
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Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The Sanderson public rooms are definitely quirky, but for me everything worked. My wife and daughter didn't like the cocktail bar or indeed the cocktails, but I wasn't there.
We were in room 504 which was very large and well designed. The bed was huge and very comfortable.
All the staff were very young but charming and helpful. We were the oldest guests as far as I could see but I did not feel patronised.

If you get the right price this can be a fantastic value hotel.

Stayed October 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grant C, Hotel Manager at Sanderson London Hotel, responded to this review, yesterday
We are pleased you felt so welcome at Sanderson and enjoyed your stay with us. Our team are devoted to looking after our guests in a fun, friendly manner so it is great to read that you found everyone charming and helpful. We always appreciate hearing from happy guests so thank you for reviewing your stay at Sanderson. When you have the opportunity to return please let us know, if you contact kris.rajski@mhgc.com he would be delighted to personally oversee your next visit. We look forward to welcoming you back.
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Market harborough
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I just want to echo all the reviews I have read !The Sanderson is super cool ,really friendly ,great shopping location ,lovely rooms ! We had a fab time for my daughters 18th birthday treat .I will definitely book again .

  • Stayed October 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grant C, Hotel at Sanderson London Hotel, responded to this review, yesterday
We are thrilled your daughter celebrated her 18th birthday in style at Sanderson! Thank you for your great review, when you are ready to book your next stay please get in touch with kris.rajski@mhgc.com as he would love to make sure your next visit is even more memorable. We look forward to seeing you at Sanderson again.
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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Very chill with a good atmosphere. I didn't go outside but it looked quite cool. Zibby was amazing, thank you so much for a great night out. He mixed cocktails to our taste and got it spot on. Would definitely come here again. Nice vibe..

  • Stayed October 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grant C, Hotel Manager at Sanderson London Hotel, responded to this review, yesterday
It is great to read that you had a fantastic night at Sanderson Tasmin, Zibby will be so happy he created the perfect cocktail for you. We are proud to have such a talented mixologist who loves to produce the most delicious drinks, come back soon to try out more of his unique creations!
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Montreal, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very good location, Excellent and helpful staff , very clean rooms, nice Gym & Spa, very nice restaurant and the best Bar in town "The Long Bar " with the best Bartender in the world Eddie with his Best Old Fashioned you can have in the world .

  • Stayed September 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grant C, Hotel Manager at Sanderson London Hotel, responded to this review, 1 week ago
Thank you for your great review of Sanderson. Eddie will be delighted to have been described as the best bartender in the world - what a compliment! Please come back to see us again soon and let kris.rajski@mhgc.com know when that will be so he can personally oversee your stay. We look forward to welcoming you back to Sanderson.
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Geneva, Switzerland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a fabulous weekend at the Sanderson for my sons 18th birthday. The place is funky but stylish and the bar has a great atomosphere. We were especially well looked after by Jai at the long bar with amazing service and great cocktails. Thank you to all for making it a speecial stay.

  • Stayed October 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grant C, Hotel Manager at Sanderson London Hotel, responded to this review, 1 week ago
Thank you for your review Cora, we are delighted you had a fabulous weekend at Sanderson and that your son had a fantastic 18th birthday. Turning 18 is a real landmark so we are thrilled he had such a memorable stay with us, it was our pleasure to make your experience so special. We hope you return to Sanderson another time, please do get in touch with kris.rajski@mhg.com when you wish to make a reservation as he would love to make your next visit even more enjoyable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sanderson London Hotel

Address: 50 Berners Street, London W1T 3NG, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#32 Spa Hotel in London
#79 Romantic Hotel in London
#91 Luxury Hotel in London
#100 Business Hotel in London
#146 Family Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sanderson London Hotel 5*
Number of rooms: 150
Official Description (provided by the hotel):
A lavish "Urban Spa" in the heart of London’s West End, Sanderson offers a retreat from the bustle of the city into a world of fantasy and wellbeing. The landmarked 50s building has been transformed into a surreal Cocteau-like dream world, epitomizing a “new luxury” that is smart, pared down, and tempered with a healthy dose of wit and irony. Sanderson’s indoor/outdoor lobby is a layered and sophisticated environment that is totally original. ... more   less 
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Also Known As:
London Sanderson Hotel
Sanderson London Hotel England

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