My friend and I spent a couple of nights here booked via Voyage Prive. Although we were assured that there would be no problems getting a twin room by Voyage Prive, when we arrived we had been booked into a double. The reception staff were very apologetic but had no twin available our first night; they could not have been more helpful and organised an upgrade for the following night.
Rooms are spacious,clean and we found all the staff charming and attentive. Afternoon tea was really special and just ask if you want to have time to drink your champagne first before tea is brought.
Breakfast is substantial and all cooked fresh to order so be prepared to wait a short time; it was a big plus for us that it is served until 11.30am at the weekend.