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The Halkin by COMO: Traveler Reviews

5.0 of 5
5 Halkin St., Belgravia, London SW1X 7DJ, England
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Ranked #34 of 1,076 hotels in London
Most recent review
5 of 5 stars Reviewed February 7, 2013
giholdaway Melbourne, Australia
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230 reviews from our community

Traveler rating
    194
    28
    4
    3
    1
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Families
21
 
Couples
109
 
Solo
23
 
Business
42
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Very good high end hotel”
5 of 5 stars Reviewed February 7, 2013

I'm more a budget sort of guy normally, but this hotel is next door to the office - and over a few stays I've found them very friendly and well organised. Someone manages the team very well. There are no 'plastic smiles' - they really seem to care about what they are doing.
The rooms are well laid out and comfortable - not cramped and over done like some (most) London hotels. This is luxury - without unnecessary bling.
The breakfast is beautiful.

Room Tip: Every one I've had has been good.
See more room tips
  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask giholdaway about The Halkin by COMO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia C, Front Office Manager at The Halkin by COMO, responded to this review
February 11, 2013
Dear giholdaway,

Thank you very much for sharing your very valued feedback following your recent stays here at The Halkin by COMO.

It is such a pleasure to share this kind of feedback with the team and we very much look forward to welcoming you back to your new London home!

Warm regards,

Claudia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Baie
1 review
“From Mauritius”
4 of 5 stars Reviewed January 25, 2013

Situation : In a very pleasant location, very calm, not far from all busy sites too and Harrods ! Shopping obliged.
Very comfortable room with high quality set up (bed, bathroom, sofas and decoration), except towels too small.
Efficient, discreet and charming staff.
We didn't get the pleasure to have dinner in the place, because the restaurant was closed. But the breakfast is delicious and very quickly served by the room service.
I would like to say that the bar is not enough friendly, too cold and not enough cosy. But it's a detail.
However, it is a very comfortable hotel to recommend for a stay in London.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ysabel N about The Halkin by COMO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia C, Front Office Manager at The Halkin by COMO, responded to this review
February 6, 2013
Dear Ysabel N,

Thank you very much for taking your valuable time to share your experience here at The Halkin by COMO following your recent stay. While I was very pleased to read that you overall very much enjoyed your stay, I was sorry to read that our bar was not able to live up to your expectations. Your feedback is very much appreciated and we will certainly review any areas of concern. On the other hand I am delighted to hear that you very much enjoyed our breakfast. It also gives me great pleasure to share with you that our new Basque restaurant Ametsa with Arzak Instruction is going to open very soon.

Please do let me know when you are planning your next visit to London. I would be delighted to personally assist in making your stay with us as memorable as it can be.

Warm regards,

Claudia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Top Contributor
163 reviews 163 reviews
34 hotel reviews
Reviews in 66 cities Reviews in 66 cities
64 helpful votes 64 helpful votes
“Excellent hotel”
5 of 5 stars Reviewed January 19, 2013

Pros
Modern facility with large rooms
Friendly staff
Excellent location
Quiet rooms and neighbourhood but easy access to many sites in London
Cons
Quite expensive
Windows are sealed however you can ask the staff to get them open

  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 6 more reviews by MILOUW for London
Ask MILOUW about The Halkin by COMO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia C, Front Office Manager at The Halkin by COMO, responded to this review
January 21, 2013
Dear MILOUW,

Thank you very much indeed for your valued feedback following your recent stay. I am very pleased that you enjoyed our facilities and the excellent location of the hotel.

Looking forward to welcoming you back in the hopefully not too distant future.

Warm regards,

Claudia
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london
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“great experience”
5 of 5 stars Reviewed January 19, 2013

we decided to have a city break in london.the halkin is so well situated and we were totally happy we the whole setup of the hotel. staff were charming and efficent and our room was beautifuuly appointed and comfortable.only drawback-dinner at resraurant not up to expectation---breakfast was superb

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask doctor30 about The Halkin by COMO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia C, Front Office Manager at The Halkin by COMO, responded to this review
January 21, 2013
Dear doctor30,

Thank you very much for taking the time to share your experience here at The Halkin following your stay last November. While I was delighted to read that you overall had a great stay, I would like to take this opportunity to apologise for the not so memorable dinner experience you had. This is certainly not indicative for the high service standards we strive for and we welcome every opportunity to improve any areas of concern.

Please do let me know when your travel plans will bring you back to London.

Sincerely,

Claudia
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Haslemere, United Kingdom
Top Contributor
85 reviews 85 reviews
46 hotel reviews
Reviews in 44 cities Reviews in 44 cities
49 helpful votes 49 helpful votes
“Lovely stay.”
4 of 5 stars Reviewed January 13, 2013

We had a very nice stay at the Halkin. Room was nicely decorated, with everything you could need, and a nice bathroom with large bath and very powerful shower. Very comfortable bed.

Staff were friendly and a complimentary bottle of bubbly as it was my wife's birthday was a nice touch.

We also had afternoon tea, which was very nice and they accommodated my wfie's gluten allergy.

My only complaint is the price of the afternoon tea - £100 for 2, which included half a glass of champagne, was too much (3 half sandwiches, 6 mini scones and 2 cakes), I think this is not good value for money compared to other establishments, and the bar / restaurant are is lacking atmosphere.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
See 18 more reviews by edwowen for London
Ask edwowen about The Halkin by COMO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia C, Front Office Manager at The Halkin by COMO, responded to this review
January 21, 2013
Dear edwowen,

Many thanks for sharing your experience following your recent visit earlier in January. While I was very happy to read that you and your wife overall had a lovely time celebrating this special occasion, I was of course disappointed that your afternoon tea experience was not as memorable as we would have hoped for. Please rest assured that your feedback is very important to us and that we will do our utmost to improve the areas of concern.

Looking forward to welcoming you back to The Halkin by COMO, I remain at your service should there be anything I can assist you with.

Kind regards,

Claudia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about The Halkin by COMO

Also Known As:
The Halkin Hotel London
The Halkin Hotel
Halkin London
Halkin Hotel
Halkin
Halkin Hotel London
The Halkin By COMO London, England
Address: 5 Halkin St., Belgravia, London SW1X 7DJ, England
Region: United Kingdom > England > London
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
#28 Romantic Hotels in London
#28 Luxury Hotels in London
#45 Family Hotels in London
#63 Business Hotels in London
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The Halkin by COMO is a haven of luxury in the heart of London’s Belgravia with the shopping of Mayfair and Knightsbridge both within a 10-minute walk. With a discreet, efficient approach to service, everything about The Halkin is about elegant understatement and its intimate feel. With just 41 rooms and suites, The Halkin is a true boutique hotel. Bespoke Italian design is combined with subtle nuances of Oriental influence with wools, silks and linens in taupes and creams. Rooms are furnished with soft carpets and warm wood panelling, and boast some of the largest bathrooms in London. The hotel restaurant Ametsa with Arzak Instruction,is a unique collaboration between Elena Arzak – voted Veuve Clicquot World’s Best Female Chef in 2012 – along with her father Juan Mari Arzak, and Mikel Sorazu, Igor Zalakain and Xabier Gutierrez.Ametsa’s approach is rooted in the traditions of ‘New Basque Cuisine’, pairing the earthy flavours and techniques of Spain’s Basque region with modern, surprising twists featuring locally-sourced and organic produce from land and sea. ... more   less 
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