We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The elegance of it all!” 5 of 5 stars
Review of The Dorchester

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added The Dorchester to your Saves list
The Dorchester
5.0 of 5 Hotel   |   53 Park Lane | Mayfair, London W1K 1QA, England (Mayfair)   |  
Hotel website
  |  
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
Step into Spring
Ranked #64 of 1,049 Hotels in London
San Miguel de Allende, Mexico
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
“The elegance of it all!”
5 of 5 stars Reviewed September 12, 2011

Loved our stay here! The doormen with their top hats tipped was quite memorable. Hotel exudes old time elegance. Great location, beautiful room, huge bathroom.... We'll be back!

Stayed July 2011, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thedorchester, Manager at The Dorchester, responded to this review, September 13, 2011
Dear Guest,
I’m very pleased that you loved your stay at The Dorchester and happy to hear that you plan to return.
Please let us know if we can be of any assistance when you return to London in the future.
Kind Regards,
Kostas Sfaltos
Executive Assistant Manager, Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,030 reviews from our community

Traveler rating
    766
    160
    64
    22
    18
See reviews for
179
406
75
159
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Dublin, Ireland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 7, 2011

I am just back from an amazing 2 night stay in the Dorchester Hotel with my family. From the moment we got there until the moment we left we were treated with impeccable 5 star service. We were particularly happy with the service from one of their employees, Arnau, who looked after us and our every need in the most professional and friendly manner possible and really made our stay that little bit more special. The breakfast was beautiful and had so much variety and on one of the mornings that we ordered breakfast in bed it was delivered fast and efficiently and was still piping hot...nothing better to wake up to. i cant wait to return to London and I without a doubt know where I will be booking myself into.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thedorchester, Manager at The Dorchester, responded to this review, September 9, 2011
Dear Guest,
We are delighted that you and your family enjoyed your stay with us at The Dorchester. I will be certain to pass along your comments to our team, including Room Service and Arnau.
We look forward to the opportunity to welcome you back to The Dorchester in the future.
Yours Sincerely,
Kostas Sfaltos
Executive Assistant Manager, Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rye
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 6, 2011

I'm a sucker for a good breakfast, and I think that the Dorchester provides the best in town. Comfortable seats, great pastries, love all that crockery. Best part is the service.

It's tricky to get that 'everything all right sir' when you actually need something (as opposed to just being irritating) but they manage it. I've never been served with less than total charm and professionalism. Where other places can have stressed staff, they seem relaxed.

Only drawback is surrounding tables selling each other missiles and stuff.

Stayed September 2011, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PromenadeDorchester, Manager at The Dorchester, responded to this review, September 7, 2011
Dear Guest,
Thank you for sharing your kind comments about breakfast at The Dorchester. As they say, breakfast is the most important meal of the day and we make sure to provide the complete breakfast experience to our guests. I will be certain to pass your comments on to the team, who will feel very proud to hear your compliments.
We look forward to welcoming you back to The Dorchester in the future.
Kind Regards,
Renaud Gregoire
Director of Food and Beverage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed September 4, 2011

Delightful hotel, utterly charming, fantastic service, ultra comfy beds, very soundproof rooms, lovely marble bathrooms and a real sense of christmas cheer. You are really made to feel part of a special Dorchester family. Would definitely stay again. We also dined at the Alain Ducasse restaurant. Superb.

  • Stayed December 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thedorchester, General Manager at The Dorchester, responded to this review, September 5, 2011
Dear Guest,
Thank you! I am happy to hear that you and your family were pleased with your stay at The Dorchester. We certainly do enjoy the festive season and were happy to have you as our guests during this exciting time of the year.
We hope to welcome you back to The Dorchester in the future.
Yours Sincerely,
Kostas Sfaltos
Executive Assistant Manager, Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
Reviews in 15 cities Reviews in 15 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed September 3, 2011

My husband & I decided to celebrate our 40th wedding anniversary at The Dorchester & we are so glad we did.
On arrival we found we had been upgraded to a executive deluxe room, over looking Hyde Park. Sheer luxury! I have to say the bed, linen & pillows were to die for!!
On arrival to our room we found chamapgne on ice, strawberries dipped in chocolate & a bowl of fruit. This was a most unexpected & kind gesture. Very much appreciated.
My husband had also arranged delivery of a beautiful bouquet of flowers, created by the Dorchester florists. This is still being much enjoyed since our arrival home.
We enjoyed both lunch & breakfast in the Grill. Thanks there for our anniversary cake!
The staff were all polite, friendly & very helpful. A credit to the hotel.
Thank you to all at the Dorchester for making our special day EXTRA special.
We are already planning a return visit.
In the evening we went to the London Palladium to see "The Wizard of Oz", which was excellent.
Certainly an anniversary we will never forget.

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thedorchester, General Manager at The Dorchester, responded to this review, September 5, 2011
Dear Guest,
Congratulations on your Ruby Wedding Anniversary. We are delighted that you and your husband chose to celebrate this milestone at The Dorchester. It sounds like you had a very special evening, which we were honoured to be a part of.
We look forward to welcoming you back to The Dorchester in the future.
Yours Sincerely,
Kostas Sfaltos
Executive Assistant Manager, Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincolnshire, England
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 3, 2011

I was a little concerned regarding our stay at the Dorcester due to some comments posted on this site, however I needn't have been
We stayed at the Dorcester at the end of August as a suprise birthday treat for my husband.I had mentioned this on booking, and when we checked in it was commented upon - the communication channels work at the Dorcester. We arrived around 1pm and were shown to our room straight away that had been upgraded from a deluxe to an executive. The room was superb and looked over the front of the hotel, with a side view of Hyde Park and Park Lane. All staff were friendly and helpful. Everywhere, as you would expect was spotless, and the abundance of fresh flowers are superb. My husband was made to feel special over our stay, and birthday cakes arrived each day! We ate in The Grill and had the 7 course taster menu which was lovely however I would opt in future for only 5 courses and not be greedy! The concierge were really helpful and we were able to obtain tickets for attractions from them, which negated the need to queue. A very enjoyable stay in luxurious surroundings, with attentive staff.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thedorchester, General Manager at The Dorchester, responded to this review, September 5, 2011
Dear Guest,
I am happy to hear that your stay at The Dorchester exceeded your expectations. It sounds like you had a very special birthday celebration for your husband; our team is always happy to help with a special occasion.
We hope to welcome you back to The Dorchester in the future.
Yours Sincerely,
Kostas Sfaltos
Executive Assistant Manager, Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warwickshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 31, 2011

We stayed for 2 nights as an anniversary treat - and what a treat!

We were upgraded on arrival, and also had a bottle of champagne on ice waiting for us - a lovely, and much appreciated, gesture. All staff we encountered were friendly, professional and approachable. Our room was both impeccable and impressive but above all, incredibly comfortable - the bath being easily the deepest I have ever had the pleasure of sinking into! Breakfast in the Promenade was a relaxing start to each day, the fare did not disappoint.

The Dorchester manages to combine an effortless style and quality leaving you feeling extremely well looked after. And looking forward to a return visit.

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thedorchester, Manager at The Dorchester, responded to this review, September 2, 2011
Dear Guest,
I am thrilled to hear that you enjoyed your stay at The Dorchester. I will be sure to pass your comments along to my team who will be pleased to hear that you appreciated their efforts.
Our bath tubs are known to be the deepest in London, a great way to relax!
We look forward to welcoming you back to The Dorchester in the future.
Yours Sincerely,
Kostas Sfaltos
Executive Assistant Manager, Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to The Dorchester? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Dorchester

Address: 53 Park Lane | Mayfair, London W1K 1QA, England
Phone Number:
Location: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#17 Spa Hotel in London
#42 Romantic Hotel in London
#58 Luxury Hotel in London
#71 Family Hotel in London
#103 Business Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Dorchester 5*
Number of rooms: 244
Official Description (provided by the hotel):
The Dorchester occupies the most prestigious acre and a half of real estate in the world, in the heart of Mayfair overlooking the glorious green expanse of Hyde Park. The preferred hotel of British society, The Dorchester embodies the highest service values whilst its design and character exude 1930s glamour with a contemporary edge. Prized for its spacious and beautifully designed rooms and suites, The Dorchester’s restaurants and bars - Alain Ducasse, China Tang, The Grill and The Promenade – also attract Londoners and the glitterati alike. The Dorchester Spa was recently transformed to create the most desirable and indulgent pampering destination in London with a uniquely named Spatisserie for tea and cake. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Expedia, Hotels.com, Booking.com, HotelTravel.com, TripOnline SA and Priceline so you can book your The Dorchester reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Dorchester Hotel London
Dorchester Hotel London
Dorchester London
The Dorchester London, England

Owners: What's your side of the story?

If you own or manage The Dorchester, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.