This break should have been amazing. One of the nicest hotels in London on a special valentine break - the package looked amazing. And would indeed have been amazing HAD WE GOT THE PACKAGE. Our room was disappointing - basically a slightly glammed up Travelodge (and given this was suposedly a Deluxe room it really should have been so much better). The fully charged ipod we'd been promised was nowhere to be seen even after we'd phoned reception. And the selection of romantic valentine movies actually translated into being able to use the usual TV service for free. Most romantic movie Top Gun, followed by Mama Mia. Hmmm. Lunch would surely be better. Lunch was very pleasant. Except it cost £90 for a prawn wrap, a club sandwich and a bottle of Sancerre and 2 glasses of tap water. No sandwich coudl be that good.

Breakfast (which incidentally would have cost £30 for a full english had it not been included) was COLD and frankly extrememly mediocre. Although when they complained they were very gracious and insisted we return for a glass of champers. There were just too many things though - such as being told we'd have to queue to get into the hotel bar for a nightcap - there were literally about 10 hotel guests loitering in the lobby waiting to have a drink.!!!! Honestly the whole thing was so uttlerly disappointing it's not even funny. It's a lovely setting and the staff were lovely. But I did feel like I was in a factory on a conveyor belt and really if you are going to charge SILLY prices you do have to deliver. Even my massage was totally totally overpriced. We won't be returning. One did get the feeling that if you were dripping in diamonds and covered head to toe in chanel it might be different....but maybe I'm just paranoid.

We were thrilled to be accommodated at the Berkeley as our dates in London changed at the last minute.
The hotel is just what you want in the City. The location is perfect, rooms spacious and immaculate and the service always excellent and friendly.
The "extra" for me was the wonderful top floor swimming pool. It was a great way to unwind at the end of the day. We can't wait to come back and our search for where to stay in London is over!

I think that The Berkeley Hotel in Knightsbridge in London is possibly the most posh, smartest hotel that I have ever stayed in.

Admittedly, my perspective is somewhat clouded b the fact that on checking in we were upgraded to one of their suites (the Chelsea) as we had just come from our Civil Partnership ceremony, and they wanted to make the stay more special. And they certainly did.

The whole hotel exudes class, style and money from the moment you see it. The decor is modern and traditional all at the same time. The furnishing and fixtures look expensive, and it is all very British (although most of the staff are not!).

The suite had a real “wow” factor. It is over 600 square feet big with a hallway, stunning lounge with bar and long desk. Then through mirrored doors into the large bedroom with massive bed, cupboards, mirrored chest of drawers and then through into the glitzy bathroom with large shower, bath with TV, 2 basins and separate toilet. The room has lots of gadgets like fax, free wireless, Nespresso machine, 3 flat screen TVs and a Bose system that you can play your iPod through.

We were having our celebration lunch in the Marcus Wareing 2 Michelin star restaurant downstairs and had a champagne cocktail in the bar before. The women staff had beautiful 1940s inspired dresses on and service was impeccable. The restaurant was amazing, and horribly expensive.

There is, strangely, no really good bar in the hotel and we actually went to the Oriental mandarin hotel nearby for cocktails in the evening as the bar there is much more trendy and impressive.

On the 7th floor is a pool and small but well equipped fitness room. The pool is a good size, 4 foot deep with a room that can retract in good weather.

The Berkeley is amazing. Very expensive. Very posh and just a wonderful experience.

Stayed at The Berkeley overnight. What a wonderful hotel. Beautiful rooms, friendly, helpful, welcoming staff. The breakfast was lovely as was the bar in the evening. I can't rate this hotel enough but I think that the staff made it for me as they couldn't do enough for you.
I will definately stay here again.