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“Roof Top Spa” 5 of 5 stars
Review of The Berkeley

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The Berkeley
5.0 of 5 Hotel   |   Wilton Place | Knightsbridge, London SW1X 7RL, England   |  
Hotel website
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Hotel amenities
Special Rate
Winter Welcome -from �390
Ranked #72 of 1,065 Hotels in London
West Sussex
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Roof Top Spa”
5 of 5 stars Reviewed July 10, 2014

Just had the most relaxing day in the gorgeous roof top spa at The Berkeley.It is a wonderfully quiet and secret spot in the heart of London with great views, great treatments and lovely food and service. Quality organic products everywhere too. A good mid-week get away.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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554 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
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English first
New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 10, 2014

We had a lovely three days stay, room service breakfast on our terrace was lovely and the roof top pool is a delightful way to relax at the end of the day. We did not like our first room and sweet Stephanie from the front desk who brought us up there to show it could tell we did not like it from the look on my face. She ordered up a tea and a coffee and left us to relax with a promise to see what else was available. She called up within 10 minutes and had 2 different available rooms for us to choose from. We ended up with a beautiful room with a terrace, there was an upcharge from what we had booked but it was totally worth it. The one negative I would cite is that there is a tremendous amount of noise from the corridors which comes into the rooms. I was definitely wishing for ear plugs as we were woken up each of the three nights by doors opening and closing and people talking in the hallways. I think the doors need better soundproofing. Even during the day we felt we needed to have music on to keep the sound out.

Room Tip: If you can try to get a terrace studio suite. Also a park view is not essential the view over the L...
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Service
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London, United Kingdom
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 8, 2014

I have stayed at the Berkeley many times over the past 5 years and always leave being completely delighted with my stay. The Berkeley understands service better than any other hotel I have ever stayed at anywhere in the world (of the 600 or so hotels I have stayed at). The bedrooms are beautiful, very comfortable beds, best linen etc. No expense is spared as far as comfort is concerned. The food, restaurants, blue bar and service are superior by all standards. The experience of the spa at The Berkerley, is however not at the same standard as the hotel. Most of the therapists are in-sourced on an adhoc basis and so you pay a superior price for very average (or below) therapists. I would not recommend the spa. The Berkeley is also not geared up as a business hotel - the business centre is tiny and not practical. But if you don't need the spa or the business centre, this hotel should be your first choice in London.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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san francisco
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 3, 2014

The Berkeley was excellent - the room, the food, and most especially, the service. We had a mix up with our booking and only realized on the way to the airport that our reservation was confirmed for the night before our arrival. It was not the hotel's mistake, but they moved our room with no advanced notice and no charge to the following night. To make matters even better, they had our room ready for an early check-in - so nice after arriving on an overnight flight. Room service was excellent, as well. Highly recommended in all categories!

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 2, 2014

Wow! The Berkeley knows how to serve its guests. The rooms, service, dining and concierge support was all excellent. We will definitely return on future visits and recommend the Berkeley to friends and others.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Oxford, England, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 30, 2014

Probably the best hotel I've ever stayed in. Not cheap but worth every penny. A request for a birthday cake at the stroke of midnight was met in style and every request was meticulously catered to. The room was comfortable and spotless. Great location as well

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Providence, Rhode Island
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 26, 2014

The location of the Berkeley is excellent. Knightsbridge is my favorite area in London and I always try to find a hotel in the area. During my last visit in London I tried the Berkeley and was very satisfied both by the rooms and the staff that provided very good service. It is a good hotel, and I recommend it if you can get a good deal on the rate !

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Berkeley

Address: Wilton Place | Knightsbridge, London SW1X 7RL, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Spa Hotel in London
#49 Romantic Hotel in London
#59 Luxury Hotel in London
#106 Family Hotel in London
#121 Business Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Berkeley 5*
Number of rooms: 214
Official Description (provided by the hotel):
Stately hotel with elegant ambience; multilingual staff; located in Knightsbridge across from Hyde Park. ... more   less 
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Also Known As:
The Berkeley Hotel London
Berkeley London
Berkeley Hotel London
The Berkeley London, England

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