Ok , so the Maybourne group , three 5 star hotels, Claridges is very good, but you need to pay for a more expensive room to avoid some remaining shabby ones, the Connaught, well that's pretty well perfect throughout with no disappointments, and so we arrive for the first time at the Berkeley, 5 stars, polite staff and a deluxe King room, not the base version, not the best, but all the same, not the cleanest, and a bit shabby, but not in the chic type of shabby.
We decided to stay here when we last dined in the reastaurant (Marcus Wareing) and I had thought that this would be on a par with the Connaught, it's not. I also realised that almost all of the staff , reception, bar area, doormen, had , well , not the greatest understanding of English.
For example, "room service, please send up a tray of tea for two " is repeated back ," you would like breakfast for three" Reception , when sat to be booked ,promptly took a phone call, and lost interest, end result.....find the room yourself!
Door man.... Here is your car sir, you will have a late penalty payment having now checked out? Which, translated is ," we will take the 2 days parking fee from your card details "
Obviously this is still a popular choice, but not the most restful of places , especially with the numbers of personal protection staff sat outside of their employers bedrooms, or on surveillance in the foyer.
All in all seemed like we had booked 2 days in a Russian hotel from the 70's
- Official Description (provided by the hotel):
- Stately hotel with elegant ambience; multilingual staff; located in Knightsbridge across from Hyde Park. ... more less
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- Also Known As:
- The Berkeley Hotel London
- Berkeley London
- Berkeley Hotel London
- The Berkeley London, England