Not often one to complain, a recent night's stay at the Crown and Sceptre did not match up to these great reviews.
Cannot speak for the food, and certainly the staff were very welcoming- alas, the rooms left a lot to be desired. Scruffy hallway made a poor first impression, as did curtain hanging off rail at window. Bedroom was a little more style over substance. Few amenities; no hair dryer, only shampoo and bar soap in bathroom; tea/coffee facilities covered in crumbs. Lumpy carpet, worn upholstery, snagged throw and empty flower vase were far more shabby than chic.
Certainly comfortable for the price, but 'luxurious boutique rooms' require a little more attention to detail.
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