When I arrived late in the evening I didn't think much of the check in process, but I did take great offense to my bags not being taken to my room when I left for dinner. Further, I thought it was outrageous that I had to drag my luggage through the hotel like I was at the airport after I returned from a nice dinner with my wife. I was never shown to my room and spent a good time wandering around the halls before an orderly, who expressed some annoyance, pointed in the general direction of my room. Throughout my stay the details were off, significantly. Rotten fruit on display, service tables were left in the hall too long, staff that did not say 'good morning' when I said it to them and plain food. The staff made me feel like I was at a Motel in middle America rather than a 5 star hotel.
The rooms are spacious and fairly well appointed. Bathrooms are generous and modern. Beds were comfortable enough, however, I am canceling my reservation for next month.
- Official Description (provided by the hotel):
- The luxurious May Fair Hotel is located in sophisticated Mayfair, resurgent again as London's true luxury quarter. The May Fair puts you in a peaceful spot right in the heart of the West End, between all the great parks, theatres, galleries and attractions of London and with direct underground links to Canary Wharf. ... more less
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- Also Known As:
- May Fair London
- Mayfair Hotel London
- May Fair Hotel London
- The May Fair Hotel London, England