We booked an American Express special offer for a two-night stay at The Savoy, including breakfast and one lunch or dinner. Having stayed in luxury hotels around the world, I can say that The Savoy really does deserve all the accolades it receives.
Check-in was very smooth: the doorman asked our name and showed us to a member of staff inside, who took us to our suite to check in.
We had booked an Edwardian suite, although this room category isn’t actually listed on The Savoy’s website. We assumed we would be in a Junior Suite, but on arrival we were shown to a One-Bedroom suite: I am not sure whether this is what the Amex offer included or whether we were upgraded. It was on the 8th floor, in the courtyard wing, with views over Waterloo Bridge and The Thames and of the top of the London Eye above the roof opposite: all very pretty, particularly when lit up at night.
The suite consisted of a large, comfortable sitting room, a reasonable-sized bedroom and a nice bathroom with heated floor and lovely toiletries. Two minor criticisms: the wardrobe was too close to the bed, so it was impossible to walk around the bed when the wardrobe doors were open; and I was surprised that the bathroom had a bath with shower above it, rather than separate bath and walk-in shower. But everything had a lovely, luxurious feel about it. There was a speaker for the bedroom TV in the bathroom, which actually worked (I have been in many hotels that have these controls in the bathroom and they almost never work).
We had a plentiful supply of bottled water - two large bottles on arrival and small bottles provided as part of the turn-down service. The shortbread and apple compote was a nice touch, too. There were no tea & coffee making facilities in the suite, but as butler service was included, we simply called our butler in the mornings and he brought us a nice tray of tea, coffee and biscuits.
Breakfast in the River Restaurant was excellent - all prepared to order rather than a self-service buffet, although we wouldn’t have eaten there if it hadn’t been included in the package, as it was very expensive. Staff were friendly and attentive. We also had dinner in the River Restaurant (see separate review). We had cocktails in The American Bar, which is undergoing some refurbishment, so it wasn’t as good as expected. We also had cocktails both nights in The Beaufort Bar, which had a much better atmosphere and selection of cocktails.
I would love to stay at The Savoy again, but will have to wait for another very special offer or a win on the lottery.
Better views from higher floors
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.